Security Receptionist

TAMPA (TFL) - Crosstown

Brief Summary

Security Receptionist Job Summary: • Provides front desk support services to assigned unit and performs administrative activities ensuring positive visitor experience. • The ideal candidate will bring excellent customer service skills, high integrity, coupled with an excellent work ethic and a professional demeanor. Job Duties/Tasks: • Receive and greet visitors in a friendly manner. • Manage the Visitor Management System. • Answer incoming calls and provide friendly and meaningful assistance. • Educate visitors, answer questions and provide a great visitor experience. • Maintain the lobby desk and inventory. • Follow visitor procedures and protocols. • Report safety concerns, security breaches and/or unusual circumstances to management. Minimum Experience: • Working knowledge of spreadsheets, data retrieval, and word processing software. • Customer service • 3 years. Minimum Education: • HS diploma or equivalent. Preferred Experience: • 3 years related work experience. • Ability to work in a team-oriented environment with ability to work independently. • Strong interpersonal skills- regular interaction with the public/visitors. Knowledge/Skills/Attributes: • Drive for results • Demonstrate adaptability • Build relationships • Listen effectively • Write and speak effectively.