Scrum Master/IT Technical Project Manager Mid


Brief Summary

Scrum Master/IT Technical Project Manager Mid. Minimum Requirements: • At least two years project management or scrum master experience • Familiarity with Agile Methodology • Experience facilitating • Proven ability to handle / resolve conflict • Able to handle multiple assignments simultaneously • Ability to manage frequent change quickly • Project administration • Excellent communication skills (verbal and written) • MS Office experienced user • Experience building project schedules • Quick learner Preferred Requirements: • Familiarity with Rational Team Concert or similar team collaboration tools • Project Management Professional or Scrum Master Designation • Experience with industry software development methodologies • Agile Project Management training • Scrum Master Certified • Domain expertise in ITSM/ITIL, Service Desk, and/or software development lifecycle • Ability to identify and facilitate quick resolution of issues • Experience reporting project status to stakeholders • Experience using ServiceNow • Experience with a project management scheduling software Job Duties: • Prepare and maintain project schedules • Provide direct support to project managers on project deliverables • Compile project data and produce project reports • Provide expertise on technical tools and project templates • Provide guidance and support to project managers on deliverables, transitioning through the project phases and overall health of the project • Provide expertise and support on technical tools, project templates and project status for team members • Provide subject matter expertise on incident management systems • Attend necessary meetings and stand-ups • Work directly with software development team • Gather requirements from customers • Create work based on those requirements • Manage team workload • Provide expectations to customers, management and developers • Manage scheduled change and releases • Participate in Change Advisory Boards