Systems Analyst 3

Systems Analyst 3

Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives. Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be summarized, and formats for reports. Writes detailed description of user needs, program functions, and steps required to develop or modify computer program. Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system.
PMAS/EIM team needs an Informatica tools suite administrator to manage enterprise data analytics, integration, and management, working with data warehouse and data governance technologies, Informatica on premises or hybrid administration experience including installation, configuration, upgrades, patches, problem handling, and business continuity support for Axon Data Governance, Enterprise Data Catalog, PowerCenter, Data Quality, Linux Servers, and scripting knowledge (Java, Python, Perl, PowerShell, Bash, SQL), including experience scripting automation of system tasks, schedules, and deployment activities.
Minimum Requirements:

• Required:
  • 10 years of experience with enterprise data analytics, integration, and management, working with data warehouse and data governance technologies.
  • 8 years of excellent communication, presentation, interpersonal, and organizational skills.
  • 5 years of Informatica on-premises or hybrid administration experience, including:
    • Installation, configuration, upgrades, patches, problem handling, and business continuity support for Axon Data Governance, Enterprise Data Catalog, PowerCenter, and Data Quality.
  • 5 years of experience with SQL, DML, and DDL for Oracle, SQL Server, and Snowflake.
  • 5 years of experience in performance tuning of data-intensive systems.
  • 5 years of experience working both independently and within cross-functional, collaborative teams.
  • 4 years of scripting knowledge (Java, Python, Perl, PowerShell, Bash, SQL), including:
    • Experience scripting automation of system tasks, schedules, and deployment activities.
  • 4 years of experience in security vulnerability management and related patching.
  • 4 years of experience configuring EDC and Axon, including:
    • Glossaries, dashboards, data quality and discovery features, and advanced scanners.
  • 4 years of knowledge of source-to-target data lineage mapping and automated harvest methods.
  • 4 years of ability to implement data integration best practices and conventions.
  • 3 years of experience configuring SSO technologies for Informatica.
  • 3 years of proficiency in reading data payloads in JSON and XML format.
  • 3 years of understanding IT data security, including certificates and ciphers.
  • 2 years of experience with Informatica Intelligent Cloud Services (IICS).
  • 2 years of experience with Azure and Windows administration.
  • 2 years of knowledge of cloud infrastructure solutions (Azure, AWS, OCI).
  • 2 years of experience using Jira.
  • 1 year of experience with large-scale data Infrastructure as a Service (IaaS) environments.
  • 1 year of understanding the DAMA DMBOK data management framework.
  • 1 year of experience in Scaled Agile Framework (SAFe) methods of system delivery lifecycle (SDLC).
  • 1 year of experience using Git version control system and GitHub

Systems Analyst 3

UX Designer

UX Designer Plano
 
Job Responsibilities:

Support the design team by defining business problems and design requirements
Facilitate design sessions
Collaborate with team members to break down complex problems into manageable tasks
Navigate the entire work stream from discovery through delivery.
Participate in research efforts and synthesize findings
Create end-to-end member experiences
 
Requirements:

4+ years of UX Design
Strong Figma skills experience
UX research knowledge/understanding
Experience with Design Language Systems/Style Guides
Human Centered Design experience or experience with research data
UserZoom experience is a plus.
 

Software Developer, Level 2

.NET Lead Developer 100% Remote

Position Overview: The Worker will apply their expert knowledge of Microsoft .NET Core software development business applications to support the needs of the Mainframe Transformation project teams.
The .NET Lead Developer performs advanced analysis and programming work involving all technical aspects of supporting, improving, and enhancing 's mainframe modernization project. This position requires:

• Strong .NET Core programming experience
• Experience with JSON, Swagger, MS-SQL, and C# core skills to be able to develop custom integrations with the existing RBDMS platform

• Enhancing the assigned application
• Solving production issues

• Application Development Best Practices:
  • Develop software or forms components
  • Recommend database schema changes and ensure adherence to and industry standards, best practices, and customer requirements
  • Perform testing to verify product matches requirements, including creating test data, test cases, and test scripts
• Technical Skill:
  • Perform technical analysis on existing defects or proposed enhancements to increase efficiency or adapt to new procedures
  • Identify root causes and solutions for complex problems
• Team Contribution:
  • Collaborate with the project team for sprint/release work on tasks such as:
    • Providing development effort estimates
    • Discussing architecture and design
    • Triaging and resolving defects or issues in multiple environments
    • Providing status on work assignments or issues
  • Prepare and maintain technical documentation as required (e.g., process flows, object or data models, project plans, environment diagrams, test plans, etc.)

• Graduation from an accredited four-year college or university with a degree in computer science or related field
• 8 Years Required experience in software development using .NET with C#
• 8 Years Required experience in .NET Core development, working in a team environment
• 8 Years Required ability to troubleshoot and resolve complex technical issues
• Must be available some nights and weekends for supporting code deployments and application support
• Meticulous attention to detail with an ability to produce high-quality work in a dynamic environment
• Highly organized and able to manage multiple tasks at once and meet deadlines
• 4 Years Required experience in leading a team and guiding junior developers

• Experience in using GoAnywhere secure file transfer Software
• Proficiency in databases and MSSQL
• Experience specifically with Azure DevOps and broadly distributed version control
• Experience in use of Visual Studio IDE
• Experience in Telerik or Kendo UI controls
• Adept at creating and maintaining Unit Tests and testing classes. Resolving software anomalies and creating regression tests to prevent the reoccurrence of those issues
• Experienced with a service-oriented architecture (SOA) concepts, microservices, RESTful APIs primarily as a consumer of those services
• Helpful to have knowledge of creation and manipulation of .PDF documents or experience with iText
• Previous experience with Azure multiple environment deployment is helpful

Business Analyst 3

Collections Representative

Collections Representative – San Antonio

Responsible for understanding the customers’ needs and delivering personalized solutions and education that will improve their overall financial security. 
 
Required:

2 or more years of combined customer contact, and collections experience in the financial services industry.
6 months computer experience required, utilizing multiple computer applications in a Windows-based environment.
Ability to be on the phones making outbound calls and taking inbound calls for 100% of the day
Strong verbal and written communication skills.
Ability to work onsite and maintain reliable attendance and punctuality
 
Preferred:

College degree
Military background
 
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Life/Health Representatives

We are seeking Life/Health (Medicare) Representatives for the North Phoenix/Deer Valley location!

100% Onsite
 
Job Description:
Receives and fulfills member service requests for all life /health policy changes through various contact channels. Asks questions to discover key information and life events to understand the need, and documents relevant information. Recognizes verbal cues and potential opportunities to meet the customer’s need through a product or service. Encourages customer to take action to address needs and opportunities.
 
Work Schedule
Availability to work an 8hr shift anytime during our operating hours Monday - Friday, 7:30am-6:00pm CDT

Requirements:
High School Diploma or General Equivalency Diploma
1+ years of customer contact experience in a call center environment
1+ years of experience with Life/Health (Medicare)
Experience multi-tasking within a Windows operating system environment required.
Microsoft Office
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Life/Health Representatives

We are seeking Life/Health (Medicare) Representatives for San Antonio! 

 
Job Description:
Receives and fulfills member service requests for all life /health policy changes through various contact channels. Asks questions to discover key information and life events to understand the need, and documents relevant information. Recognizes verbal cues and potential opportunities to meet the customer’s need through a product or service. Encourages customer to take action to address needs and opportunities.
 
Work Schedule
Availability to work an 8hr shift anytime during our operating hours Monday - Friday, 7:30am-6:00pm CDT

Requirements:
High School Diploma or General Equivalency Diploma
1+ years of customer contact experience in a call center environment
1+ years' experience with Life/Health (Medicare)
Experience multi-tasking within a Windows operating system environment required.
Microsoft Office
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Product Owner

We are seeking a Product Owner with P&C experience.

Remote – WFH!!

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.


Job Duties:
Ensure delivery of PI initiatives for transition to Guidewire
Ensuring IT features are prioritized, assigned and completed on time to meet modernization milestones.
Providing status of work efforts.
Entering features into our backlog.
 
Requirements:
2+ years of Agile Product Owner exp – Epics, Features, User Stories, Backlogs, etc.
2+ years of P&C insurance experience
Financial data experience is preferred
Jira/Rally experience
Guidewire experience highly preferred
SQL
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Member Advocacy Specialist

We are seeking Member Advocacy Specialists for a client in San Antonio.

To apply, send resume to: recruiting@millgroupusa.com

Job Duties:
 

• Receives, analyzes, and processes Advocacy requests and member complaints through internal applications.
• Supports business goals through the achievement of quality goals and member experience measures.
• Uses basic understanding of auto and home insurance to recognize member needs, and documents relevant information.

• Knowledge of personal lines insurance products.
• Demonstrated experience in researching and analyzing.
• Strong written and verbal communication skills
• Experience multi-tasking and prioritizing in a highly complex environment.
• Able to work in a cross-functional team.
• MS Office proficiency 

Software Engineer/ Level 2

IMS DBA

Position Overview: Provides technical leadership and guidance to the mainframe IMS application teams and collaborates with the Mainframe Systems teams to ensure the applications are highly available. Provide DBA maintenance and development support of application databases in all environments (development, acceptance, and production). Work will involve highly advanced (senior-level) systems administration in support of agency mainframe applications and supporting infrastructure; and coordination of day-to-day system administration functions. As the DBA, you will conduct performance monitoring and tuning activities, backup and recovery as well as troubleshooting applications on IMS databases.
Responsibilities:

• Routine system administration functions to include performance monitoring, security monitoring, and maintenance.
• Work includes supporting processes, overseeing and coordinating mainframe operations in the Consolidated Data Center Services (DCS), and working with the Network Administration, Customer Support, and Applications Development & Support teams to provide support necessary for day-to-day mainframe operations.
• Apply expert knowledge and experience as a Mainframe IMS Application Database Administrator to support both the needs of the Legacy Systems as well as those for the Mainframe Transformation Team.

• Administer mainframe application IMS databases.
  • Conduct performance monitoring and tuning activities, backup and recovery, and troubleshoot applications on IMS databases.
  • Proficient with using DBRC/RECONS and List reports.
  • Proficient with performing DBRC forward recoveries.
  • Experience with selecting points in time to do valid recoveries and performing actual database recoveries.
  • Knowledgeable of IBM IMS utilities and familiar with vendor utilities.
  • Create, modify, and maintain IMS database descriptions.
  • Add, remove, and re-org database records as needed.
  • Monitor and maintain IMS database performance.
• Application support issues that involve IMS databases:
  • Assist application programmers on DBRC issues in the test environment.
  • Research and resolve DBRC-related abends in the production environment.
  • Refresh Dev/Test databases with prod backup images as requested.
• Maintain Mainframe Operating Systems Administration:
  • Coordinate testing of mainframe software upgrades and Disaster Recovery plans with DCS vendor.
  • Assist primary agency DCS contact with problem management and change management activities.
  • Maintain knowledge of DCS vendor standards and report agency system non-compliance to management.
  • Coordinate the testing and deployment of mainframe software upgrades with DCS contractor.
  • Review and test mainframe disaster recovery plans with DCS contractor.
• Maintain and provide technical support for Mainframe Production Control and Support Jobs and monthly Mainframe Job Scheduler.
• Support agency application development work by creating and maintaining procedures for use during application deployments; and creating and expanding application environments during development.
• Provide technical assistance to programmers and operations personnel for all problems and testing that involve mainframe operations.
• Provide after-hour support for nightly batch Mainframe schedule COBOL and JCL.

Systems Analyst 3

Business Analyst Jr

Business Analyst JR – San Antonio
 
Job Responsibilities:
Gathering formal governance materials from multiple sources
Managing large number of attendees at recurring meetings
Facilitating Executive Meetings
Capturing meeting minutes to send out on official channels for internal and external regulatory consumption
Official emails drafted and sent to Executives
Saving artifacts, including emails, for audit trail
 
Requirements:
Experience analyzing data governance issues and delivering data management solutions required, including documenting business workflow and managing data quality processes.
Good communication skills
Highly organized with attention to detail
Experience managing data governance forums


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Business Analyst 3

Systems Analyst 3

Systems Analyst
This role will be the administrator of a SAS Viya SaaS instance, supporting a diverse set of users. The required skillset includes SAS Viya administration and development. Setting up and maintaining user permissions to ensure data security both externally and between user groups is essential.

Minimum Requirements:
8 years - Experience in SAS Viya Administration or development (Experience with both is preferred)

Preferred:
5 years - Expertise in data management and database concepts
5 years - Experience with data manipulation and cleaning techniques
5 years - Ability to troubleshoot technical issues related to SAS Viya On-premise or Online
4 years - Proficiency in user administration and permissions management
3 years - Hands-on experience as a SAS Viya On-premise or Online administrator
2 years - Development experience using SAS Viya
1 year - Excellent communication and collaboration skills to work with business users

Data Product Manager

Data Product Manager (Data Management) Onsite in Plano
 
Responsibilities:
Lead team in data quality and data management and working with the product management and Information Technology communities in prioritizing and funding capabilities delivery.
Independently leverage data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance.


Requirements:
Data management experience
Experience managing data management products
Product management experience
Communication strategy experience  
CDMP highly preferred
Proactive and independent thinker
Adaptable and flexible
Excellent communication skills
Visio
Tableau
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Admin Assistant

We are seeking Administrative Assistants for an insurance client in San Antonio.

 
Job Duties:
Pull data from Excel spreadsheets and Outlook emails and use the provided information to update adjuster profiles within the insurance claims system.
Written communication may be required via Outlook.
 
Requirements:
Basic Office Suite skills (Excel, Outlook, Word)
Time management and organizational skills
Flexibility working within a dynamic environment where responsibilities can change
Reliable attendance
Strong engagement
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AWS Testing Manager

AWS Testing Manager – Remote – WFH!

Job Description:

Perform steps needed to plan and execute testing of compliance with laws/regulations and operational risks of complex policies/procedures.
Assist with the creation, review, and execution of test steps to identify compliance and operational risks.
Utilizing critical thinking and project management skills aid the testing team in completing all tasks in a timely manner

Requirements:

4 years of AWS experience doing technical analysis
Working knowledge of AWS infrastructure
Good Communication –  communicating on a technical level & also speaking with high level team
Documentation and knowledge of AWS best practices and giving feedback on testing
Terraform
AWS Certification is preferred
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Sr Business Analyst

Senior Business Analyst 

The position will provide on-going support of the Enterprise Data Governance team and will partner and collaborate with Data Management, Compliance and Risk Management, Business Operations, IT, Audit Services, and Regulators to support data risk and compliance-based initiatives.

Requirements:
• Advanced knowledge of data management components and capabilities
• Experience identifying data risk and controls
• Strong experience exploring, developing, and implementing data risk program measurements KRI/KPI metrics
• Experience with data analysis tools (Tableau) and techniques
• Demonstrates ability to collaborate and communicate complex concepts clearly and concisely in both verbal and written form
• Demonstrates critical thinking and analytical skills, professional written and verbal communication skills
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Business Analyst Jr

Business Analyst Jr - San Antonio

Position will support the ongoing development and maintenance of the Enterprise Data Governance Standard.
 
Requirements:
• Experience in developing/writing Policy, Standard and Procedures
• Technical writing & Editorial skills
• Governance knowledge (data governance/information governance)
• Advanced knowledge of MS Office
• Technical background in Business Analyst/Business Systems Analyst
• Ability to define/create and explain business requirement to technical teams
• Experience in Governance AI is a plus
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Sr Admin Assistant

Senior Administrative Assistant – San Antonio – 3-month contract

Responsibilities:

Managing calendars and travel; requiring timely responses and updates
Communication with VP+ executives and staff
Planning events for partners

Requirements:

5+ years of Executive Assistant experience supporting VP+ level executive.
5 years’ experience managing executive email and calendar schedules, with demonstrated ability to schedule meetings and manage remote meeting media and technology.
3 years’ experience with meeting/event coordination.
Microsoft Office proficiency
Concur experience preferred ;

Information Security Administrator

Information Security Administrator / Sensitive Data Management
 
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
 
Job Duties:

Investigate, analyze, and respond to process and security anomalies and events (e.g. control failure, suspicious behavior, attacks, and security breaches) within our environments using a variety of data discovery tools to detect and respond to threats or risk in addition to staying current with latest information security and data governance threats, exploits, trends, and intelligence.
 
Required: 

1 year of Data Discovery and Management experience
1 year of Data Loss Prevention
1 year of Data Centric Information Security issue remediation
SQL
Snowflake
Salesforce
Talon
Military experience is preferred
ISC2 CISSP Certification preferred


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Design Research Coordinator

Design Research Coordinator – Plano

 Position will be mostly remote but will require a few days onsite every few weeks for research interviews.

Job Description:

Seeking a highly organized, detail-oriented, and proactive Design Research Coordinator to support our research operations, controls and recruitment practices. This role is essential in supporting participant recruitment logistics, stakeholder communications, and research facility operations, to ensure seamless execution of research studies. The ideal candidate is someone who thrives on structure, can juggle multiple tasks, and knows when to escalate, collaborate, or complete independently. While expertise in leading UX research efforts isn’t required, familiarity with qualitative research methods and unmoderated usability studies is desired.
 
Required:

4 years’ experience supporting participant recruitment and/or research facility operations
4 years’ experience with documentation, metrics, and reporting
Strong attention to detail, organization, and follow-through
Meticulous, self-motivated and confident
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DPO (Product Owner) - P&C Insurance

Development Product Owner – P&C Insurance
 
As Product owner for up to two Agile teams, main responsibilities would include:
Create, own and maintain a prioritized work backlog(s) based on a balance of investment and business value for single or multiple work streams.  Product backlog(s) can include complete user stories so that they are consumable and testable by the Agile team or program.  
Serve as direct representative of the business with delivery teams, representing/reinforcing the customers’ perspective throughout the product realization cycle. 
Accept and prioritize feedback and new requirements from business stakeholders.
Review and accept or decline output of development to ensure specified acceptance criteria have been completed.
 
Required:
4 years in a current Product Owner role 
P&C insurance experience 
Business/Requirement Analysis 
Excellent communication skills both written and verbal
Experience collaborating with and being the liaison between business stakeholders and IT developers
Agile 
JIRA and MS Office tools
Travel to San Antonio, Texas once a quarter Required
 
Preferred: (but not required)
JWM (Atlassian tool)
Slack

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IVR Conversational Designer with Cloud

Instructional Designer (Onsite)

We are seeking Instructional Developers for an onsite contract position in San Antonio.
This role is 50% design and 50% facilitation.



Responsibilities:

Design and develop training courses for P&C employees
Update course content and coordinate learning curriculum
Communicate with stakeholders on project needs and status

Requirements:

4 years of Instructional design and development skills for ILT and e-learning
Experience with classroom facilitation
Experience with Vyond
Experience with Articulate Storyline and Rise
Ability to work independently
Experience with auto claims is highly preferred
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