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Systems Analyst 3
Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives. Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be; summarized, and formats for reports. Writes detailed description of user needs, program functions, and steps required to develop or modify computer program. Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system.
The Department of Information Resources (DIR) requires the services of an ETL Analyst/Engineer hereafter referred to as Workers, who meets the general qualification of Systems Analyst 3, Emerging Technologies and the specifications outlined in this document for Health and Human Services Commission (HHSC) Information Technology.
All work products resulting from the project shall be considered "works made for hire and are the property of the HHSC. HHSC may include pre-selection requirements that potential Vendors (and their Workers) submit to and satisfy criminal background checks as authorized by the Texas law. HHSC will pay no fees for interviews or discussions, which occur during the process of selecting a Worker(s).
HHSC IT is continuing to develop an HHS data integration hub with a goal to accomplish the following:
Implementation and configuration of the infrastructure for the data integration hub
Design, development, and implementation (DD&I) of the data integration hub using an agile methodology for all standard SDLC phases that includes, but is not limited to:
o Validation of performance metric requirements
o Creation of Epics/User Stories/Tasks
o Automation of data acquisition from a variety of data sources
o Development of complex SQL scripts
o Testing integration, load and stress
o Deployment / publication internally and externally
Operations support and enhancement of the data integration hub
This development effort will utilize an agile methodology based upon the approach currently in use at HHSC for the Texas Integrated Eligibility Redesign System (TIERS). As a member of the agile development team, the worker responsibilities may include:
Data acquisition from a variety of data sources for multiple uses.
Developing complex SQL scripts to transform the source data to fit into a dimensional model, then to create views and materialized views in Oracle.
Developing automation with Informatica IICS or Power Center to pull data from external data sources and transform it to fit into a dimensional model.
Collaborating with other members of the Data Engineering Team on the design and implementation of an optimal data design.
Verification and validation of SQL scripts, Informatica automation and database views.
Developing automated means of performing verification and validation.
Participating in all sprint ceremonies
Work closely with the Architects and Data Engineering Team on implementation designs and data acquisition strategies.
Enhance and maintain the Java web site that provides Tableau dashboards to an array of users with different roles.
Develop mockups and work with customers for validation
Working closely with other members of the team to address technical problems
Assisting with the implementation and configuration of developmental tools
Producing and maintaining technical specifications, diagrams, or other documentation as needed to support the DD&I efforts
Participation in requirements and design sessions
Interpreting new and changing business requirements to determine the impact and proposing enhancements and changes to meet these new requirements
All other duties as assigned.
Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
- 8 years Required Experience developing mappings and workflows to automate ETL processes using Informatica IICS, IDMC or Power Center.
- 8 years Required Experiencing acquiring and integrating data from multiple data sources/technologies using Informatica for use by a Tableau data visualization object. Data source techs should include Snowflake, Oracle, SQL Server, Excel, Access and Adobe PDF.
- 8 years Required Experience designing and developing complex SQL scripts that are fast and efficient
- 8 years Required Strong analytical and problem-solving skills with experience as a Data analyst for a data analytics, performance management system, or data warehousing project.
- 8 years Required Technical writing and diagraming skills, including proficiency with modeling and mapping tools (e.g., Visio, Erwin), and the Microsoft Office Suite (Word, Excel, and PowerPoint) and MS Project.
- 8 years Required Experience in designing and developing Python scripts for data testing and automation.
- 8 years Required Identify, record, and track defects throughout the development lifecycle, working with developers to prioritize and resolve issues.
- 8 years Required Collaborate with development teams to understand project specifications and contribute to the continuous improvement of quality processes.
- 8 years Required Develop and execute test plans, test cases, and test scripts based on project requirements to ensure comprehensive testing coverage.
- 8 years Required Identify and communicate business risks relative to testing and implementation for evaluation by project teams and management
- 8 years Required Self-motivation, organized, time-management and deductive problem-solving skills
- 8 years Required Work independently and as part of a team
- 8 years Required Multi-task along with attention to detail
- 8 years Required Maintain confidentiality and practice discretion and caution when handling sensitive information
- 8 years Preferred Contribute to improving automation frameworks, including adding new features and enhancing test coverage
- 4 years Preferred Experience building or working with automated regression and functional test suites, ideally enhanced by AI
- 2 years Preferred Experience working on AI platforms or validating AI-integrated products
- 2 years Preferred Familiarity with observability and testing infrastructure at scale
- 2 years Preferred A track record of driving innovation in software quality or test automation
Developer/Programmer Analyst 3
Required Qualifications and Experience
- High school diploma or equivalency
- A minimum of eight (8) years of experience in the following:
- Using PHP programming language within the LAMP or LEMP software stack to develop and maintain applications
- Designing, developing, and administering enterprise websites, tools, workflows, custom themes and modules using a Content Management System (CMS) within a LAMP or LEMP software stack; which must include experience in the following:
- Using HTML and CSS in accordance with current web standards
- Design and development of MySQL databases
- Using jQuery for web application front-end development
- Developing within common web development frameworks and extensions (Laravel, Django, Symfony, etc.)
- With Drupal website administration and management
- With WordPress website administration and management
- Graduation from an accredited college or university with a degree in computer science, information systems, or related areas of study
- Minimum of eight (8) years of experience in one or more of the following:
- Implementing and managing successful information retrieval systems (Drupal Search, Solr, or other open-source tools)
- Website administration and management using Drupal administration tool, Drush
- Building responsive websites
- AJAX web development techniques to create asynchronous web applications
- Using Python programming language within the LAMP or LEMP software stack to develop and maintain applications
- Proficient knowledge of JavaScript, Ruby, and Java
- Proficient knowledge of cross-site scripting and SQL injection security issues
- Experience using ticketing systems such as Remedy or KACE
- Recent Industry Certifications related to programming or web development
- Proficient knowledge of the Linux operating system and command-line interface (CLI)
- Knowledge of system development methodologies, programming concepts, computer equipment, and operating systems, and development environment procedures
- Ability to recognize, analyze, and provide solutions to computing problems
- Ability to follow detailed instructions and documentation standards
- Ability to communicate in a clear and concise manner
- Ability to establish and maintain effective and cordial working relationships with staff at all organizational levels, and external entities
- Ability to prioritize work to meet deadlines
- Normal office work environment, at a desk, in front of a computer screen.
Network Administrator 1
Required Qualifications and Experience
Minimum 3 years of experience in network administration or support roles.
Strong knowledge of Microsoft server environments, Microsoft 365, and virtualization platforms (e.g., VMware, Hyper-V).
Hands-on experience with Cisco and Meraki network equipment and VoIP systems.
Preferred Qualifications and/or Experience
Minimum of three (3) years of experience in the following:
Documenting and supporting compliance-driven IT environments.
Administering and managing Windows Server environments (2012 or later) within an Active Directory domain. Maintain Microsoft 365 services including user account provisioning, mailbox management, Teams, and SharePoint.
Configuring and supporting core TCP/IP services such as LDAP, DHCP, DNS, SMTP.
Work within virtualized environments (e.g., VMware, Hyper-V) to support system uptime and scalability.
Administering Cisco networking equipment including routers, switches, firewalls, and VPN infrastructure.
Supporting internal LAN/WAN infrastructure, wireless access points, and all telecommunications systems.
Administering and troubleshooting Meraki wireless infrastructure.
Monitoring and analyzing network performance using tools such as PRTG, MRGT, and ManageEngine.
Performing software and hardware updates, upgrades, and proactive troubleshooting to minimize downtime.
Providing documentation and reporting as required for audits, compliance, and internal use.
Knowledge, Skills, and Abilities
Proficiency in network monitoring tools and troubleshooting methodologies.
Familiarity with network operating systems, performance monitoring, and security practices.
Ability to analyze support statistics, prepare reports, and recommend appropriate solutions.
Knowledge of imaging/document management systems and telecommunication technologies.
Ability to work collaboratively and independently, with strong problem-solving and communication skills.
Environmental/Physical Conditions
Weekly progress reports of work completed and current priorities.
Timely response and resolution of incidents and requests
Maintenance of up-to-date system and network documentation
Status updates on identified risks, challenges, and upcoming maintenance activities
Criminal history check required of successful candidate
Must complete the required IT Security training; certificate of completion must be provided to TSLAC
May include occasional after-hours support for scheduled maintenance or urgent incidents
Business Analyst 3
8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Min 5 years of experience, served as a liaison between the Business community and Customer IT Teams (i.e., Architecture, Project Delivery, Application Sustain, etc.). Strong experience as a Data Analyst in analyzing raw data, and as a Business Analyst in requirements gathering, understanding technology, and any project management experience with PMP are a huge plus.
Job Description
Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
Additional job details and special considerations
These positions will perform highly advanced (senior-level) business analysis work for the Special Supplemental Nutrition Program for Women, Infants and Children (WIC). Work involves analyzing system requirements and project deliverables for the Texas Management Information System (MIS) transition to WIC Electronic Benefit Transfer (EBT) system and making recommendations for strategic system improvements. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.
Troubleshoots and consults on system problems and develops workable solutions.
Develops training curricula and conducts formal training sessions covering assigned system modules.
Designs, develops, coordinates, and conducts test cases for User Acceptance Testing (UAT).
Reviews technical instructions to system users and provides feedback to business leads.
Reviews completed requirements, complex project deliverables, design document plans, and provides comments to vendor application partners.
Reviews and analyzes system dual participation records.
Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
- 8 years Required: Troubleshoots and consults on system problems and develops workable solutions.
- 8 years Required: Develops training curricula and conducts formal training sessions covering assigned system modules.
- 8 years Required: Designs, develops, coordinates, and conducts test cases for User Acceptance Testing (UAT).
- 8 years Required: Reviews technical instructions to system users and provides feedback to business leads.
- 8 years Required: Reviews completed requirements, complex project deliverables, design document plans, and provides comments to vendor application partners.
- 8 years Required: Reviews and analyzes system dual participation records.
- 8 years Required: Analyzes user requirements from both state agency and local agency staff and communicates testing requirements, training, and feedback to business leads for enhancements to production.
- 8 years Required: Consults and escalates project decisions to the business lead for final decisions and approval of complex project deliverables.
- 8 years Required: Proactively identifies potential project risks and provides strategies for mitigation to the business leads.
- 8 years Required: Track progress to ensure project deliverables are completed on time.
- 8 years Required: Develop and complete test plans to validate solutions.
- 8 years Required: Provides quality customer service to external and internal customers by prompt responses to inquiries, taking the initiative to solve problems, exercising flexibility, and seek improvements in the advanced planning and business processes.
- 8 years Required: Provides guidance and explains processes to interested groups and team members.
- 8 years Required: Provides quality customer service by responding to all inquiries and requests promptly.
- 8 years Required: Reviews Sprint summary reports.
- 1 year Preferred: State WIC or WIC Local Agency experience.
Recruiter
Recruiter – Phoenix
Job Duties:
Recruit for insurance member contact roles
Phone screens with candidates
Present candidates to hiring managers
Salary negotiations
Requirements:
2 to 5 years’ experience with high volume recruiting
2 to 5 years of working with applicant tracking systems
Experience working with clients to understand job needs
Experience with compensation and salary negotiation
Quick learner, self-motivated
Workday experience
MS Office proficiency;
UX Copywriter
We are seeking a UX Copywriter. 100% Remote - WFH
Ideal candidate for this role should be able to write human, encouraging, and forward-thinking language that drives digital adoption, builds brand loyalty, and keeps users moving forward.
Responsibilities:
Reviewing website content for optimization to drive more engagement
Creating new content for new experiences added for member claims
Assisting with migration to Adobe Experience Manager
Requirements:
5-8 years of content writing, UX writing, designing content for customers facing digital claims experience
A history of working with designers, product managers, product marketing teams, researchers, data analysts, and/or other writers to build exceptional product experiences
Experience writing product copy for websites, apps, landing pages, SMS & push notifications, and transactional emails
High degree of comfort translating complex concepts into clear and engaging writing with a solid, consistent voice
Super strong attention to detail, both in word selection for micro-copy as well as overall organization and documentation of ideas and projects
Knowledge of online technology and related products, including web and mobile UI
Portfolio of work that demonstrates how they've used insight, empathy, and language to create simple and effective user experiences
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ERP Developer 3
Texas Health and Human Services Commission requires the services of 8 ERP Developer 3 candidates who meet the general qualifications of ERP Developer 3, Applications/Software Development, and the specifications outlined below.
Reviews, analyzes, and modifies the programming systems including encoding, testing, and debugging to support an organization's Enterprise Resource Planning (ERP) applications. Ensures that software can be completely integrated into the ERP system. Coordinates software integration and maintains technical documentation.
The candidate must have experience working with PeopleSoft FSCM 9.2 Accounts Receivable and Billing modules and excel in ETL procedures to convert data from a legacy system into PeopleSoft and create new interface programs to and from third-party systems.
The qualified candidate must possess strong written and verbal communication skills and be able to work effectively with a large remote team. Other duties include standard SDLC tasks and other project tasks as needed. Some off-hours may be required depending on the project phase.
Requirements:
- 8 years: Experience working with PeopleSoft FSCM 9.2 Accounts Receivable and Billing modules.
- 8 years: Experience developing with PeopleTools (PeopleCode, Application Packages, Application Engine, Cobol, SQR).
- 8 years: Experience developing with Integration Broker (REST, SOAP, JSON, XML).
- 8 years: Experience working with advanced SQL and PL/SQL in Oracle database.
- 8 years: Experience with Linux OS scripting.
- 8 years: Experience working with AWE.
- 8 years: Experience analyzing business requirements and creating technical design documents.
- 8 years: Experience with Microsoft O365 applications (Word, Excel, PowerPoint, Teams, Visio).
- 8 years: Experience working with MS Teams in a large team setting.
- 4 years: Experience working with a public sector organization (Federal, State, or Local Government).
- 2 years: Experience working with the State of Texas Comptroller of Public Accounts (CPA) CAPPS Financials system.
- 2 years: Experience working with the Treasury Offset Program (TOP).
- 2 years: Experience with SharePoint.
- 1 year: Experience with Jira.
- 1 year: Experience working with the Scrum framework.
- 1 year: Experience with STAT.
Loan Origination Call Quality Review Specialist
Loan Origination Call Quality Review Specialist – Phoenix
Responsibilities:
· Listen to recorded loan origination calls and score against a compliance checklist. Validating original call – was the call done right.
· Identify overall compliance related behavior trends and communicate to management
· Understand and perform certain performance metrics, including number of calls monitored and accuracy ratio.
Requirements:
2 years of recent mortgage underwriting, loan origination or similar mortgage experience (loan origination, mortgage processing, mortgage broker, loan officer, secondary marketing experience)
Actively taking mortgage applications
Experience with call monitoring or reviewing calls for mortgage/banking compliance.
Excellent listening skills
Critical thinking skills
High school diploma or GED equivalent.
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Financial Advisor
Financial Advisor
Job Summary:
We are seeking a knowledgeable and client-focused Financial Advisor to join our team. The ideal candidate will be responsible for providing personalized financial advice, developing financial plans, and helping clients achieve their long-term financial goals.
Key Responsibilities:
- Build and maintain strong relationships with clients.
- Build and grow their own book of business.
- Assess clients' financial needs and goals.
- Develop customized financial plans and investment strategies.
- Provide guidance on retirement planning, estate planning, tax strategies, and insurance.
- Monitor clients' financial situations and adjust plans as needed.
- Stay current with financial markets, products, and regulations.
- Maintain compliance with all regulatory requirements.
Qualifications:
- Bachelor's degree in technology or business field.
- Certified Financial Planner (CFP) designation preferred.
- Proven experience as a Financial Advisor or similar role.
- Strong analytical, communication, and interpersonal skills.
- Ability to build trust and long-term relationships with clients.
- Proficiency in financial planning software and tools.
- Required: candidate must hold a Series 7. Candidate must also hold a series 66 or equivalent (such as 63 or 65)
UX Designer Sr
UX Designer Senior – Plano
Responsibilities:
Lead UX execution for large-scale, complex projects.
Translate business objectives and research findings into high-impact, user-centered solutions.
Apply human-centered design principles and methods to create effective solutions that align with user needs.
Requirements:
6-8 years of large corporate UX design experience.
Ability to demonstrate rationale of in-depth case studies.
Must be able to have functional use of advanced features of Figma – auto layout and responsive design.
Able to deal with complexity on an enterprise-wide level and be able to deal with ambiguity
Strong Figma experience
Design research or HCD experience