Looking for outstanding people to work for the world's most innovative companies...
UX Writer
We are seeking a UX Writer to create user experience content for a financial services client’s website.
Requirements:
User experience writing or content design
Very familiar with SEO, AP style, using style guides
Familiar with working with subject matter experts and design teams to create user experiences
UX experience writing certificate is a plus
Tools:
Readability and SEO tools
Invision
Appian
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Project Coordinator
REMOTE!
We are seeking a Project Coordinator to work with and support design teams.
Job Duties:
Assist in team organization
Track milestones
Hold the teams accountable for objectives
Requirements:
Documentation experience
Strong communication and collaboration skills.
Strong time management skills for self and others in team.
Agile/SAFE experience and understanding.
Prior experience supporting creative/design teams preferred.
Project management methodologies awareness.
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Unlicensed Investment Reps
We are seeking Unlicensed Investment Reps for a client in San Antonio, Texas!
Representatives provide guidance, make portfolio recommendations, and provide an array of solutions to build and nurture relationships.
Objective:
- Deliver best-in-class guidance and service to members/clients
- Ability to retain and nurture relationships
- Educate potential and existing members/clients about investment products and services
- Maintain current knowledge of Victory products, policies and services while keeping abreast of financial markets and regulations
- Deliver on performance goals by uncovering additional client needs and deepening existing relationships
- Serving more members, acquiring new members and meeting more member needs
- Demonstrated passion and interest in financial markets
- Excellent customer service skills with the ability to actively listen to members/clients
- Ability to multi-task in a dynamic environment
- Requires basic knowledge of the organization, products and services
- Excellent verbal and written communication skills
- Proven ability to meet and exceed productivity and performance goals
- Ability to adapt and seek solutions for members/clients in a fast-paced environment
- Focus on member/client satisfaction
- Previous investment or brokerage experience is a plus
- 1+ years of financial industry experience
- Relevant Financial Designation
Hours of operation:
- 7:30 am – 8:00 pm Monday – Friday
- 8 am – 5 pm Saturdays
- Scheduled lunch 35 minutes and & two 20-minute paid breaks
IT Scrum Master Mid level
We are seeking a Scrum Master for a financial services client in San Antonio.
WFH with occasional office visits.
This role will be to support a SAFE/Scrum Agile development team and SAFE/Kanban Information Management team.
Preferred Skills:
3-5 years of Scrum experience
Understanding of Banking technologies
Compliance experience
Good balance of Kanban and Scrum
Skilled communicator
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Salesforce Project Manager
We are seeking a Salesforce Project Manager for a client in Austin Texas. REMOTE!!!
Requirements:
8 + years’ experience with Salesforce.
8 + years’ PM experience for large-scale Enterprise Implementations.
8 + years' experience with Agile.
Demonstrated ability to meet tight deadlines.
Proven ability to work successfully with technical and non-technical groups and manage multiple responsibilities.
Excellent analytical, problem-solving, team playing and communication skills.
Experience managing projects using key performance indicators, earned value management, schedule performance index, cost performance index, critical path analysis, and development of work breakdown structures.
Exceptional skills with Microsoft Office: Word, Excel, PowerPoint, Project, and Visio.
Preferred:
PMP Certification
Experience with Access and Eligibility Services (AES)
Experience with Contracts/Contract Management
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Application Architect
Responsibilities include administering and supporting access management systems, applications, and Integrations. Assignments include working with Red Hat Linux, IBM Security Identity Manager (ISIM), IBM Security Access Manager (ISAM) and IBM Security Directory Server (LDAP). Daily work requires completing work assignments with one or more of the aforementioned software, while collaborating with customers, product support team peers and management teams.
REQUIRED:
Red Hat Linux administration, shell scripting, and strong experience with at least one of the following applications:
IBM Security Identity Manager (ISIM), IBM Security Access Manager (ISAM) or IBM Security Directory Server (LDAP).
PREFERRED:
Prefer candidates who have experience administering and supporting an identity and access management system built on IBM software and services. Experience with application development, including development in Java would be a big plus. Any experience with supporting access management system applications and integrations is a plus.
Call Center Rep. Unlicensed Sr
We are seeking Call Center Representatives (INBOUND) for a large financial services client! 100% Remote!
Training: Monday-Friday for 3 weeks, required cannot miss
Work Schedule: 40-hour work week -Monday-Friday 8AM to 630PM CST, shifts will be 8 or 10 hours dependent on business need
Job Overview:
This is part of the KYC process, and all calls will be in-bound from customers with AML issues or missing documents.
Requirements:
High school diploma or GED
1 year banking call center customer service experience
De-escalation – candidates should be able to showcase the ability to de-escalate a call and effectively navigate a challenging conversation
Ability to quickly learn and navigate multiple (3-5) different systems per call
Ability to work under minimal supervision
Knowledge of Windows operating environment
Knowledge of MS Office software
Ability to manage dual monitors
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Dispute Analyst Jr.
We are seeking Dispute Analysts for a large financial services client!
The Dispute Analyst protects the financial interests of our customers by researching, analyzing, and processing disputes and escalated inquiries to recover funds for the customer in accordance with all Regulatory Requirements and Association rules.
Requirements:
1 year of Debit/Credit card dispute experience
1 year of Back-office dispute experience
Experience investigating fraud claims
1 year of customer contact experience
Must be able to navigate multiple screens
Preferred:
Knowledge of Reg E and/or Z
ACH experience
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Project Manager (with startup experience)
We are seeking a Project Manager (with startup experience) for an insurance company in San Antonio - REMOTE!!
Requirements:
Project management experience
2 years’ experience working with Agile delivery methodologies.
Experience integrating a startup into a larger company
Strong communication skills
Ability to think outside the box
Jira, Rally, MS Project experience
SAFe certification preferred;
Sr. Risk Analyst
REMOTE!!
We are seeking a Senior Risk Analyst for a client in San Antonio.
This position will be WFH for the duration of the assignment.
Required Experience:
Risk identification
Control evidence assessment
Operational Risk
Compliance/Regulatory
Knowledge of RCSA is preferred
Job Description:
Provides risk management support for a line of business or staff agency in key risk identification, measurement and aggregation, and the understanding and management of risk through appropriate practices and processes. Assesses and mitigates enterprise and business exposures through the identification of key and emerging risks and evaluates alignment with risk strategy and appetite. Monitors the risk and control environment to ensure that exposures are kept at acceptable levels and may consult on risk mitigation plans.
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Jr Digital Marketer
We are seeking a Junior Digital Marketer for a client in San Antonio, Texas! This is a Hybrid role.
The Digital Marketer will concentrate on projects/campaigns such as banner & display ads, digital video ads, email ads, rich media ads, search ads, online sponsorships, and online affiliate marketing programs.
Requirements:
2-5 years of experience as a digital marketer with channel and performance management.
Able to think and plan execution from start to end (define requirements and plan work delivery)
Able to learn environment quickly- candidate can pick up tools & processes quickly, manage themselves and workload
Campaign Management experience
Process Management experience - willingness to learn the steps in their processes, new skills, etc
Marketing analysis or any Data Analysis
Strong ability to multi-task – could wear many hats
Case Management Investigator with Banking
REMOTE!
We are seeking Case Management Investigators with Banking for a client in San Antonio, Texas.
This request will be full time WFH for the duration of the assignment.
Job Description:
Will conduct noncomplex fraud investigations from referral through and including creating SARs
Proficiently uses a variety of fraud management tools and systems to identify and investigate suspicious financial and non-financial activity on a wide range of products and services.
Effectively initiates contact with members to review suspicious activity; and if necessary, take appropriate actions to mitigate the risk and protect the member's assets.
Possesses multi product, system, and/or process knowledge and effectively uses it to prevent, detect and mitigate fraudulent activity across multiple products and services.
Effectively utilizes appropriate tools and procedures to report confirmed fraud and associated trends.
Applies foundational knowledge of the business, its products, and processes and provides improvement opportunities and recommended solutions to improve the effectiveness or efficiency of fraud prevention and detection.
Minimum Experience:
Fraud/Banking Experience (Not AML). 2 years +
Experience interviewing, writing/documenting a case report supporting investigative findings. 2 years +
Case management experience. 1 year+
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Sr. Risk Analyst
REMOTE!!
We are seeking a Senior Risk Analyst for a client in San Antonio.
This position will be WFH for the duration of the assignment.
Required Experience:
Risk identification
Control evidence assessment
Operational Risk
Compliance/Regulatory
Job Description:
Provides risk management support for a line of business or staff agency in key risk identification, measurement and aggregation, and the understanding and management of risk through appropriate practices and processes. Assesses and mitigates enterprise and business exposures through the identification of key and emerging risks and evaluates alignment with risk strategy and appetite. Monitors the risk and control environment to ensure that exposures are kept at acceptable levels and may consult on risk mitigation plans.
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Purchasing Advisor - JR
Enables sourcing and contracting functions through the identification and assessment of risk in the supply chain, e.g. financial viability of suppliers, cost/price analysis of contracts, market risks, industry risks, etc. Performs cross-functional analysis and research related to sourcing, supplier competition, risk mitigation and due diligence on initiatives across a broad range of topical areas. Provides analytics to assigned clients and cross-functional teams for contract and/or third-party actions.
Job Duties:
- Proven experience as a purchasing agent with the ability to dispatch purchase orders for good and services.
- Creates Purchase Order (using system-generated template) and asset items in system (as applicable)
- Applies developing knowledge to understand and interpret business requirements.
- Under direct supervision, conducts analysis of cost/price evaluations on routine to moderately complex contract actions and executes the most appropriate cost/price models.
- Assists in assessments of cost elements that provide fair and reasonable cost recommendations in support of contract negotiations.
- Under direct supervision, applies developing knowledge to conduct routine to moderately complex quantitative and qualitative analyses of supplier financials, and business information that inform and improve the soundness of negotiated agreements (contract specifications, terms and conditions, pricing structure, exit strategies, etc.) and mitigate risks for client.
- Performs routine ad-hoc analysis and research in support of potential third-party relationships.
- Manages limited functional projects and/or participates as a project resource on larger departmental or enterprise initiatives.
- Identifies opportunities for improvements to processes and systems.
- Bachelor's Degree or equivalent work experience
- 2 or more years of experience working in a financial analysis role or contracting related role, basic drafting and negotiating terms and conditions
Contract Advisor - Entry Level
Overview:
Enables sourcing and contracting functions through the identification and assessment of risk in the supply chain, e.g. financial viability of suppliers, cost/price analysis of contracts, market risks, industry risks, etc. Performs cross-functional analysis and research related to sourcing, supplier competition, risk mitigation and due diligence on initiatives across a broad range of topical areas. Provides analytics to assigned clients and cross-functional teams for contract and/or third-party actions.
Job Duties:
Applies developing knowledge to understand and interpret business requirements.
Under direct supervision, conducts analysis of cost/price evaluations on routine to moderately complex contract actions and executes the most appropriate cost/price models.
Assists in assessments of cost elements that provide fair and reasonable cost recommendations in support of contract negotiations.
Under direct supervision, applies developing knowledge to conduct routine to moderately complex quantitative and qualitative analyses of supplier financials, and business information that inform and improve the soundness of negotiated agreements (contract specifications, terms and conditions, pricing structure, exit strategies, etc.) and mitigate risks.
Performs routine ad-hoc analysis and research in support of potential third-party relationships.
Manages limited functional projects and/or participates as a project resource on larger departmental or enterprise initiatives.
Identifies opportunities for improvements to processes and systems.
Minimum Education
Bachelor's Degree or equivalent work experience
Minimum Experience:
2 or more years of experience working in a financial analysis role or contracting related role, basic drafting and negotiating terms and conditions
Working knowledge of Microsoft Office Tools and applicable business software