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Change Management Advisor Sr
We are seeking Change Management Advisors for a client in San Antonio, Texas!
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
Job Description:
Community: Change Management
Jobs that are part of a community have unique requirements established to maintain consistent application, usage and reporting structure. Please reach out to your HR Business Partner for additional information on specific requirements prior to posting and/or employee placement into this job. Enables USAA to change well and to achieve its strategy through effective collaboration and the consistent application of change management methodology, expertise and experience.
Job Duties:
- Creates and leads a cross-functional team of Change Management and readiness resources to understand, plan, manage and sustain change and ensure client success.
- Educates change team on change strategy and how it integrates into their work.
- Serves as subject matter expert in the Change Management discipline.
- Develops and integrates Change Strategy for a portfolio of change (a set of programs tied to a USAA Strategic Priority).
- Leads work to understand a change initiative, identify integration points and impacted audiences and assess the impact of a portfolio of change.
- Influences creation of change management plan.
- Coaches and influences senior executives to lead change in a highly matrixed organization.
- Coaches and develops change partners.
- Helps mature the Change Management discipline and increase organizational change capability with thought leadership.
Minimum Education:
Bachelor's degree;
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience:
If Bachelor's degree, 8 or more years of related experience (organizational change management, communication, organizational development, marketing, human resources, project delivery or formal or informal people leadership) and accountability for complex tasks and/or projects. (The years of experience must include 4 years change management or change leader experience).
OR
If Master's degree, 6 or more years of related experience, as above. (The years of experience must include 4 years change management or change leader experience)
Expert knowledge of the change management function/discipline and overcoming resistance to change; demonstrated application of knowledge, skills and abilities towards work products.
Extensive experience influencing, applying emotional intelligence, organizational savvy and politics and partnering for client's success
Decision Science Analyst
We are seeking a Decision Science Analyst for a client in San Antonio, Texas.
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down.
Job Description:
Provide decision support for business areas across the enterprise. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies. Job Duties:
" Leverages business/analytical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies.
" The business problems analyzed are typically medium to large scale with impact to current and/or future business strategy.
" Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change.
" Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management.
" Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences.
" Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA).
" Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply.
" Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews.
" Subsequent analysts should be able to rely on documentation to replicate and continue work.
" Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.
" Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy.
" Recommendations typically have an impact on business results.
Minimum Education:
Bachelor's degree in Economics, Finance, Statistics, Mathematics, Actuarial Sciences or other quantitative discipline.
OR
A Master's Degree in quantitative analytics or a related field
OR
A PhD in quantitative analytics or a related field
Minimum Experience:
If Bachelor's degree,
4 or more years of experience in a decision support analytic function.
OR
If Master's Degree,
2 or more years of experience in a decision support analytic function.
OR
If PhD,
1 or more years of experience in a decision support analytic function. Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making.
UX Researcher
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down.
Job Description:
Develops the most complex or industry-leading user experience research approaches to drive the development of broad reaching user interface (UI) designs. Defines, deploys and institutionalizes new user experience research approaches and related knowledge bases. Forecasts and assesses industry trends and their impact on UI designs and methods. Establishes user experience research guidelines, best practices and standards. Analyzes, summarizes and presents results to UI design teams and product development decision makers. Serves as a key member of UI design teams for strategically important products. SCOPE: Implements activities that impact the critical directions of the organization. Typically assigned to the most critical and strategic / complex / high risk undertakings. Recognized internally and externally as an expert in the field. Determines leading edge technical / business approaches and/or develops major new technical tools. Interacts with internal and external peers and management to develop unprecedented solutions that affect several departments. ""Evangelizes"" new ideas / technologies / solutions to gain acceptance from a wide range of audiences.
Job Duties:
- Performs professional duties in support of operations for the functional area assigned.
- Applies advanced functional knowledge to produce complex work deliverables in support of departmental initiatives.
- Manages broad functional and Enterprise projects and/or participates as a SME project resource on larger initiatives.
- Identifies opportunities and facilitates significant improvements to processes and systems.
- Performs complex tasks under minimal supervision and has discretion to deviate from established procedures and guidelines.
- Serves as a coach and on-the-job trainer for other team members.
Minimum Education:
Bachelor's degree required.
Minimum Experience:
6 or more years of related experience and accountability for complex tasks and/or projects required.
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Advanced knowledge of the function/discipline and demonstrated application of knowledge, skills and abilities towards work products required.
Advanced level of business acumen in the areas of the business operations, industry practices and emerging trends required.
Risk Analyst Jr.
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities
Job Description:
Provides risk management support for a line of business or staff agency in key risk identification, measurement and aggregation, and the understanding and management of risk through appropriate practices and processes. Assesses and mitigates enterprise and business exposures through the identification of key and emerging risks and evaluates alignment with risk strategy and appetite. Monitors the risk and control environment to ensure that exposures are kept at acceptable levels and may consult on risk mitigation plans. Job Duties:
• Partners with key stakeholders in the business to identify, assess, aggregate and document risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and third-party operations utilizing maturing knowledge.
• May help present findings to various levels of leadership.
• Assists in communicating results of risk assessments to governance committees, business process owners and various levels of leadership.
• Supports the implementation of new risk policies, practices, appetites and solutions to ensure holistic understanding and management of risks according to industry best practice.
• Supports processes that focus on enhancing strategies, tools, and methodologies to measure, monitor, and report risks.
• Applies maturing knowledge to participate in producing analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.
• Contributes in cross-functional teams to identify, assess, aggregate and mitigate current and emerging risk events.
• Contributes to projects that impact the organization.
• Assists in the formulation of stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business stakeholders.
Minimum Education:
Bachelor's degree in Risk Management, Business, Finance, or a related field required.
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience:
2 or more years risk management or operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area.
Or advanced degree/designation in Economics, Statistics, Mathematics, Actuarial Sciences, or other quantitative discipline relevant to risk management.
Successful completion of a job-related assessment may be required.
Development Product Owner - Mid
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down.
Job Duties:
• Works under minimal supervision on complex efforts that can span a year or more.
• Works with multiple teams within a program, and occasionally may lead and provide oversight to other DPOs on larger efforts.
• Works with the Enterprise platform and/or multiple systems integration for major elements of technical infrastructure.
• Works Epic-level efforts that coordinate distribution to, and release across multiple scrum teams, within scaled Agile organizations as necessary.
• Serve as an expert in more than one business or system domain capable of leading development across multiple teams at the program level.
• Identifies, engages, influences and leads business stakeholders and Subject Matter Experts.
• Works with business and Enterprise stakeholders to understand, validate and help shape business strategy and vision, and customer needs.
• Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks & controls for the improvement area.
• Serves as direct representative of the business with delivery teams, representing/reinforcing the customers' perspective throughout the product realization cycle.
• Works with the business process owners to develop metrics to manage and track benefits, adoption, and risks to operations.
• Assists with program and project level plans related to schedule, scope and resources.
• Leads, collaborates with, and motivates cross-functional teams of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product roadmaps.
• Manages, prioritizes, and assesses the impact of all work items, such as new features, defects, etc., including providing the decision to create, fix or defer at the project and program level.
• Reviews, and when appropriate, accepts and prioritizes feedback and new requirements from stakeholders.
• Reviews and accepts or declines output of development to ensure specified acceptance criteria have been completed.
• Prepares the business for the change and arm them with tactics and metrics for benefits, adoption, and risk.
• Coaches less experienced DPOs and team members.
• Serves as an expert in the business development/execution discipline, regularly seeking out opportunities to enhance, improve and advance the function.
Minimum Education:
Bachelor's degree required.
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience:
6 or more years of experience in business and/or project delivery.
Advanced knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall).
Advanced working knowledge of Microsoft Office products and applicable databases.
Advanced knowledge of Change Management practices.
Advanced knowledge and demonstrated use of Process Engineering methodologies.
Investment Operations Specialist
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
Job Duties:
Minimum Education: High School Diploma General Equivalency Diploma Minimum Experience: 1 or more years of relevant operations or member account servicing experience within the investment industry. Developing knowledge of investment industry products, services and regulations. Knowledge of Microsoft Office products required. Ability to obtain Client Series 7 license within 90 days of job entry. Provides technical and operational support and analysis to investment operations to include processing, validating, and reconciling cash and securities transactions (both individual and omnibus), data administration, and daily member notifications. Reviews and verifies the accuracy of daily transactions. Responsible for margin calls and cash debits in brokerage accounts. Ensures compliance with all prescribed internal policies and regulatory practices. Works under direct supervision. |
General Clerk Mid-level
We are seeking a General Clerk for a client in San Antonio, Texas.
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down.
Job Description: - Job Duties:
• Performs administrative, clerical or general office duties in support of operations for the functional area assigned.
• Applies foundational functional knowledge to produce work deliverables in support of departmental initiatives.
• Identifies opportunities and facilitates basic improvements to processes and systems.
• Performs routine Job Duties under direct supervision and within established procedures and guidelines.
Minimum Education:
High School Diploma or General Equivalency Diploma Required.
Minimum Experience:
Up to 1 year of related experience to include multi-tasking in a fast-paced and complex business environment required.
Foundational knowledge of the function/discipline and demonstrated application of knowledge, skills and abilities towards work products required.
Knowledge of Microsoft Office products required.
2+ years of related experience as a Preferred.
;
Risk Analyst Sr.
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
Job Description:
Provides risk management support for a line of business or staff agency in key risk identification, measurement and aggregation, and the understanding and management of risk through appropriate practices and processes. Assesses and mitigates enterprise and business exposures through the identification of key and emerging risks and evaluates alignment with risk strategy and appetite. Monitors the risk and control environment to ensure that exposures are kept at acceptable levels and may consult on risk mitigation plans. Job Duties:
• Partners with key stakeholders in the business to identify, assess, aggregate and document risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and third-party operations using advanced knowledge.
• Presents findings to various levels of leadership.
• Communicates results of risk assessments to governance committees, business process owners and various levels of leadership.
• Implements new risk policies, practices, appetites and solutions to ensure holistic understanding and management of risks according to industry best practice.
• Enhances and contributes to strategies, tools, and methodologies to measure, monitor, and report risks.
• Applies advanced knowledge to utilize or produce analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.
• Serves as a key contributor in cross-functional teams to identify, assess, aggregate and mitigate current and emerging risk events.
• Effectively contributes to projects that impact the organization.
• Serves as a key contributor on projects that may impact the enterprise or a core operating area.
• Formulates stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business stakeholders.
Minimum Education:
Bachelor's degree in Risk Management, Business, Finance, or a related field required.
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience:
6 or more years risk management experience or 6 years operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area
Or advanced degree or designation in a quantitative discipline relevant to risk management and up to 4 years relevant risk management work experience
Or PhD in a quantitative discipline and 2 or more years relevant risk management work experience.
Successful completion of a job-related assessment may be required.
UI/UX Designer Mid
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down.
Job Description:
Develops and refines the user experience. Independently performs complex work assignments and problem resolution across systems, processes, and channels. Guides and facilitates teams in the delivery of user interface solutions. Participates in the identification, evaluation, and recommendation of web technology solutions. All duties pertain to both the designer and producer career paths.
Job Duties:
Applies advanced knowledge of design across multiple product lines and channels.
Provides insight and guides management on project-related issues. Serves as a resource to team members on escalated issues of an unusual nature.
Defines project scope, schedule, and budget objectives. Determines design deliverables, develops work breakdown structures and schedules, and estimates costs and resource requirements.
Builds relationships with the business, project delivery and associated design and development points of contact. Serves as a design point of contact for user interface projects.
Participates in and facilitates improvement and development initiatives conforming to published web standards.
Minimum Education:
Bachelor's degree in Fine Arts related field (or equivalent experience)
Minimum Experience:
6+ years relevant design experience
2+ years relevant financial services experience
Working knowledge of web technology platforms, applications, and standards
Working knowledge of design concepts
Photoshop and other industry-standard design tools
CSS, XHTML and JavaScript
Strong time-management, multi-tasking and prioritization skills
Critical thinking and problem-solving skills
Excellent written and verbal communication skills
Ability to effectively present design options for review, from concept through final production
Ability to interact with other team members, both in the team and wider cross-functional capacity (technology, content, marketing, product development)
Ability to justify and articulate design decisions
QA Associate/Analyst
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
Job Description:
• Experience documenting requirements and traceability of requirements to test conditions and cases using a requirement management tool (e.g., DOORS, Rational Rose)
• Ability to analyze and recommend the extent of functional testing required based on project requirements
• Responsible for mapping test cases and conditions to requirements
• Responsible for writing test cases and conditions
• Experience documenting business rules and traceability of business rules to test conditions and cases
• Experience developing and recording test cases through an automated tool (e.g., Test Director), or aptitude to learn
• Experience executing test cases and test conditions in a testing environment (e.g., Integration Test, System Test)
• Experience with a defect logging tool (e.g., StarTeam, Harvest, STAT)
Minimum Experience:
Ability to write and speak effectively;
Must be willing to work overtime;
Must be willing to work day or night shifts and to rotate to either shift during the contract period
Ability to work quickly in a team environment.
Mercury WinRunner/LoadRunner/Astra QuickTest Pro;
Proven automation project experience;
Windows XP/NT Infrastructure;
Microsoft SMS;
Strong understanding of TCP/IP networks;
Release Management experience;
Strong desktop troubleshooting skills
Strong package deployment experience in enterprise environments.
Risk Analyst Sr
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
Job Description:
Provides risk management support for a line of business or staff agency in key risk identification, measurement and aggregation, and the understanding and management of risk through appropriate practices and processes. Assesses and mitigates enterprise and business exposures through the identification of key and emerging risks and evaluates alignment with risk strategy and appetite. Monitors the risk and control environment to ensure that exposures are kept at acceptable levels and may consult on risk mitigation plans. Job Duties:
• Partners with key stakeholders in the business to identify, assess, aggregate and document risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and third-party operations using advanced knowledge.
• Presents findings to various levels of leadership.
• Communicates results of risk assessments to governance committees, business process owners and various levels of leadership.
• Implements new risk policies, practices, appetites and solutions to ensure holistic understanding and management of risks according to industry best practice.
• Enhances and contributes to strategies, tools, and methodologies to measure, monitor, and report risks.
• Applies advanced knowledge to utilize or produce analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.
• Serves as a key contributor in cross-functional teams to identify, assess, aggregate and mitigate current and emerging risk events.
• Effectively contributes to projects that impact the organization.
• Serves as a key contributor on projects that may impact the enterprise or a core operating area.
• Formulates stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business stakeholders.
Minimum Education:
Bachelor's degree in Risk Management, Business, Finance, or a related field required.
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience:
6 or more years risk management experience or 6 years operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area
Or advanced degree or designation in a quantitative discipline relevant to risk management and up to 4 years relevant risk management work experience
Or PhD in a quantitative discipline and 2 or more years relevant risk management work experience.
Successful completion of a job-related assessment may be required.
Business Program/Project Mgr.
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
Job Description
Engages in the planning, execution, and delivery of programs and projects intended to accomplish business goals and objectives within prescribed timeframes and budgets. Develops an advanced understanding of how project activities contribute to the achievement of strategic business goals and operational objectives. Collaborates with key stakeholders and project/program teams to ensure objectives are met. Job Duties:
• Plans, directs, and coordinates activities for complex programs and projects through the development of project plans intended to accomplish goals and objectives within prescribed timeframes and budgets.
• Ensures consistent visibility for program and project teams by monitoring and reporting business objectives, program/project achievements, and key indicators.
• Communicates with project stakeholders and executive/senior management and provides insight on issues through root cause analyses.
• Facilitates collaboration on creative alternatives to project challenges with subject matter experts.
• Removes obstacles and impediments to ensure business and operational objectives are met.
• Drives adoption and challenges standards.
• Identifies and applies best practices and needed process improvements.
• Establishes advanced capabilities in program and project design where possible.
• Ensures compliance with company policies and procedures.
• Monitors project execution to deliver incremental business value
Minimum Education:
Bachelor's Degree
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience:
6 or more years of relevant experience in project or program management.
Advanced knowledge of project management tools and methodologies.
Fraud Prevention Detection Jr
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down.
Job Description:
Applies basic analytical skills on high risk financial and non-financial transactions to detect and prevent fraudulent activities for a wide range of enterprise financial products and services. Job Duties:
• Proficiently uses a variety of fraud management tools and systems to identify and investigate suspicious financial and non-financial activity on a wide range of products and services.
• Effectively initiates contact with members to review suspicious activity; and if necessary, take appropriate actions to mitigate the risk and protect the member's assets.
• Possesses multi product, system, and/or process knowledge and effectively uses it to prevent, detect and mitigate fraudulent activity across multiple products and services.
• Effectively utilizes appropriate tools and procedures to report confirmed fraud and associated trends.
• Applies foundational knowledge of the business, its products, and processes and provides improvement opportunities and recommended solutions to improve the effectiveness or efficiency of fraud prevention and detection.
• Seldom seeks basic guidance from peers
Minimum Education:
Bachelor's degree (or equivalent work experience)
Minimum Experience:
2+ years of relevant work experience
Advanced Computer and Internet Skills
Intermediate knowledge of Microsoft Office Tools
Preferred Requirements:
Banking and/or Investment experience
2+ years of fraud prevention and detection experience
General knowledge of REG CC, REG E, REG T and /or REG Z
Certificates and Designations: Association of Certified Fraud Examiners (ACFE) preferred
UX Researcher
We are seeking a UX Researcher for a client in San Antonio or Austin, Texas.
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down.
Requirements:
Must have experience doing user research, qualitative and quantitative research, journey mapping, user experience mapping.
Must have a good understanding of web design as well as a basic understanding of mobile interaction design (Android/iOS)
Experience designing for native application or working with native design teams to roll actual products users
Portfolio should show:
Solid research skills
Case studies
Experience and journey maps
Design portfolio with products worked on/with or designed
Job Description:
Develops the most complex or industry-leading user experience research approaches to drive the development of broad reaching user interface (UI) designs. Defines, deploys and institutionalizes new user experience research approaches and related knowledge bases. Forecasts and assesses industry trends and their impact on UI designs and methods. Establishes user experience research guidelines, best practices and standards. Analyzes, summarizes and presents results to UI design teams and product development decision makers. Serves as a key member of UI design teams for strategically important products. SCOPE: Implements activities that impact the critical directions of the organization. Typically assigned to the most critical and strategic / complex / high risk undertakings. Recognized internally and externally as an expert in the field. Determines leading edge technical / business approaches and/or develops major new technical tools. Interacts with internal and external peers and management to develop unprecedented solutions that affect several departments. " "Evangelizes " " new ideas / technologies / solutions to gain acceptance from a wide range of audiences.
Job Duties:
Performs professional duties in support of operations for the functional area assigned.
Applies advanced functional knowledge to produce complex work deliverables in support of departmental initiatives.
Manages broad functional and Enterprise projects and/or participates as a SME project resource on larger initiatives.
Identifies opportunities and facilitates significant improvements to processes and systems.
Performs complex tasks under minimal supervision and has discretion to deviate from established procedures and guidelines.
Serves as a coach and on-the-job trainer for other team members.
Minimum Education:
Bachelor's degree required.
Minimum Experience:
6 or more years of related experience and accountability for complex tasks and/or projects required.
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Advanced knowledge of the function/discipline and demonstrated application of knowledge, skills and abilities towards work products required.
Advanced level of business acumen in the areas of the business operations, industry practices and emerging trends required.
;
UX Writer
We are seeking a UX Writer for a client in San Antonio, Texas.
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down.
Job Description:
Plans, develops, and manages execution of editorial content and communications tactics for electronic and/or digital communications channels. Ensures appropriate, relevant, and timely news and advice content that supports business priorities, builds awareness, drives tangible outcomes and/or deepens relationships with members and/or employees.
Job Duties:
- Plans assigned content for appropriate channels and tactics.
- Ensures integration and timing of content publication.
- Develops content through research, writing or assigning articles to supporting team members or vendors.
- Edits articles, publications, and/or tactics for content, accuracy and style.
- Facilitates business, legal and executive reviews.
- Assesses and reports on message
Minimum Education:
Bachelor's degree in journalism, English or related field (or equivalent work experience)
Minimum Experience:
4+ years of journalism, newspaper/content writing, copyediting, or related work experience
Internal Communications and MX Publishing: Multimedia applications experience
External Communications
Financial services knowledge
Risk Management Consultant
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
Job Description:
Provides risk management support for a line of business or staff agency in key risk identification, measurement and aggregation, and the understanding and management of risk through appropriate practices and processes. Assesses and mitigates enterprise and business exposures through the identification of key and emerging risks and evaluates alignment with risk strategy and appetite. Monitors the risk and control environment to ensure that exposures are kept at acceptable levels and may consult on risk mitigation plans. Job Duties:
• Partners with key stakeholders in the business to identify, assess, aggregate and document risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and third-party operations using advanced knowledge.
• Presents findings to various levels of leadership.
• Communicates results of risk assessments to governance committees, business process owners and various levels of leadership.
• Implements new risk policies, practices, appetites and solutions to ensure holistic understanding and management of risks according to industry best practice.
• Enhances and contributes to strategies, tools, and methodologies to measure, monitor, and report risks.
• Applies advanced knowledge to utilize or produce analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.
• Serves as a key contributor in cross-functional teams to identify, assess, aggregate and mitigate current and emerging risk events.
• Effectively contributes to projects that impact the organization.
• Serves as a key contributor on projects that may impact the enterprise or a core operating area.
• Formulates stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business stakeholders.
Minimum Education:
Bachelor's degree in Risk Management, Business, Finance, or a related field required.
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience:
6 or more years risk management experience or 6 years operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area
Or advanced degree or designation in a quantitative discipline relevant to risk management and up to 4 years relevant risk management work experience
Or PhD in a quantitative discipline and 2 or more years relevant risk management work experience.
Successful completion of a job-related assessment may be required.
UI/UX Designer Mid
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
Job Duties:
- Applies maturing knowledge of design and production at the product or channel level.
- Resolves design and/or technical issues. Serves as a resource to less experienced team members on escalated issues of a routine nature.
- Contributes to project scope definition, scheduling, and budget objectives.
- Provides input in determining design deliverables, developing work breakdown structures and schedules, and estimating costs and resource requirements.
- Builds relationships with the business, project delivery and associated design and development points of contact. May serve as a design point of contact for user interface projects.
- Participates in improvement and development initiatives conforming to published web standards.
Minimum Education:
Bachelor's degree in Fine Arts related field (or equivalent experience)
Minimum Experience:
4+ years relevant design experience
Working knowledge of web technology platforms, applications, and standards
Working knowledge of design concepts
Photoshop and other industry-standard design tools
CSS, XHTML and JavaScript
Full proficiency with graphic design software such as Adobe Photoshop
Risk Analyst Sr.
We are seeking Risk Analysts for a client in San Antonio, Texas!
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
Job Description:
Provides risk management support for a line of business or staff agency in key risk identification, measurement and aggregation, and the understanding and management of risk through appropriate practices and processes. Assesses and mitigates enterprise and business exposures through the identification of key and emerging risks and evaluates alignment with risk strategy and appetite. Monitors the risk and control environment to ensure that exposures are kept at acceptable levels and may consult on risk mitigation plans. Job Duties:
• Partners with key stakeholders in the business to identify, assess, aggregate and document risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and third-party operations using advanced knowledge.
• Presents findings to various levels of leadership.
• Communicates results of risk assessments to governance committees, business process owners and various levels of leadership.
• Implements new risk policies, practices, appetites and solutions to ensure holistic understanding and management of risks according to industry best practice.
• Enhances and contributes to strategies, tools, and methodologies to measure, monitor, and report risks.
• Applies advanced knowledge to utilize or produce analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.
• Serves as a key contributor in cross-functional teams to identify, assess, aggregate and mitigate current and emerging risk events.
• Effectively contributes to projects that impact the organization.
• Serves as a key contributor on projects that may impact the enterprise or a core operating area.
• Formulates stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business stakeholders.
Minimum Education:
Bachelor's degree in Risk Management, Business, Finance, or a related field required.
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience:
6 or more years risk management experience or 6 years operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area
Or advanced degree or designation in a quantitative discipline relevant to risk management and up to 4 years relevant risk management work experience
Or PhD in a quantitative discipline and 2 or more years relevant risk management work experience.
Successful completion of a job-related assessment may be required.
Risk Analyst Sr.
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
Job Description:
Job Description:
Tasks: Partners with key stakeholders in the business to identify, assess, aggregate and document risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and third party operations utilizing maturing knowledge; May help present findings to various levels of leadership; Assists in communicating results of risk assessments to governance committees, business process owners and various levels of leadership; Supports the implementation of new risk policies, practices, appetites and solutions to ensure holistic understanding and management of risks according to industry best practice; Supports processes that focus on enhancing strategies, tools, and methodologies to measure, monitor, and report risks; Applies maturing knowledge to participate in producing analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies; Contributes in cross-functional teams to identify, assess, aggregate and mitigate current and emerging risk events; Contributes to projects that impact the organization; Assists in the formulation of stress test plans for a line of business or the enterprise including the evaluation of results, and framing of contingency plans in partnership with key business stakeholders Minimum Education: Bachelor's degree in Risk Management, Business, Finance, or a related field required; 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree Minimum Experience: 2 or more years risk management or vendor management/third party management experience in a relevant functional area to include banking, insurance, financial services or other related operational area; Or advanced degree/designation in Economics, Statistics, Mathematics, Actuarial Sciences, or other quantitative discipline relevant to risk management; Successful completion of a job-related assessment may be required. Additional Qualifications: Attention to detail, ability to manage multiple priorities, able to work independently, strong communication skills.
Third Party Risk Management – 5 - 10 yrs
Self Assessments and Business Controls – 5 yrs
Procurement – 5 - 10 yrs
Other considerations:
Vendor Management
Risk Management
Contracting
Quality Assurance/Quality Surveillance
Development Product Owner
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
Requirements:
Finance background
Property and Casualty experience
Ability to write stories
Familiarity with IT
Job Description:
Engages in the planning, execution, and delivery of programs and projects intended to accomplish business goals and objectives within prescribed timeframes and budgets. Develops an advanced understanding of how project activities contribute to the achievement of strategic business goals and operational objectives. Collaborates with key stakeholders and project/program teams to ensure objectives are met. Job Duties:
• Drives implementation of multiple, complex project/program initiatives, working closely with cross-functional teams and resources to achieve multiple program and project milestones within established timeframes.
• Plans, directs, and coordinates activities for complex programs and projects through the development of project plans intended to accomplish goals and objectives within prescribed timeframes and budgets.
• Ensures consistent visibility for program and project teams by monitoring and reporting business objectives, program/project achievements, and key indicators.
• Communicates with project stakeholders and executive/senior management and provides insight on issues through root cause analyses.
• Facilitates collaboration on creative alternatives to project challenges with subject matter experts.
• Removes obstacles and impediments to ensure business and operational objectives are met.
• Drives adoption and challenges standards.
• Identifies and applies best practices and needed process improvements.
• Establishes advanced capabilities in program and project design where possible.
• Ensures compliance with company policies and procedures.
• Monitors project execution to deliver incremental business value
Minimum Education:
Bachelor's Degree
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience:
6 or more years of relevant experience in project or program management.
Advanced knowledge of project management tools and methodologies.
Risk Analyst Sr.
We are seeking Sr Risk Analysts for a client in San Antonio, Texas!
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
Job Description:
Provides risk management support for a line of business or staff agency in key risk identification, measurement and aggregation, and the understanding and management of risk through appropriate practices and processes. Assesses and mitigates enterprise and business exposures through the identification of key and emerging risks and evaluates alignment with risk strategy and appetite. Monitors the risk and control environment to ensure that exposures are kept at acceptable levels and may consult on risk mitigation plans. Job Duties:
• Partners with key stakeholders in the business to identify, assess, aggregate and document risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and third-party operations using advanced knowledge.
• Presents findings to various levels of leadership.
• Communicates results of risk assessments to governance committees, business process owners and various levels of leadership.
• Implements new risk policies, practices, appetites and solutions to ensure holistic understanding and management of risks according to industry best practice.
• Enhances and contributes to strategies, tools, and methodologies to measure, monitor, and report risks.
• Applies advanced knowledge to utilize or produce analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.
• Serves as a key contributor in cross-functional teams to identify, assess, aggregate and mitigate current and emerging risk events.
• Effectively contributes to projects that impact the organization.
• Serves as a key contributor on projects that may impact the enterprise or a core operating area.
• Formulates stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business stakeholders.
Minimum Education:
Bachelor's degree in Risk Management, Business, Finance, or a related field required.
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience:
6 or more years risk management experience or 6 years operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area
Or advanced degree or designation in a quantitative discipline relevant to risk management and up to 4 years relevant risk management work experience
Or PhD in a quantitative discipline and 2 or more years relevant risk management work experience.
Successful completion of a job-related assessment may be required.
Digital Creative Designer Jr.
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
Digital Creative Designer Jr.
Executes and/or guides creating concepts and design and/or coding of marketing/brand communications and/or graphic user interface needs. Works closely with key partners and manages suppliers to ensure quality output and production. Collaborates with key stakeholders to understand business needs. Qualified candidate must have an online portfolio that displays samples of work they have both designed and developed in HTML/CSS.
Job Duties:
• Creates and executes concepts, designs, and/or coding and may guide production of complex and integrated visual/technical solutions.
• Applies, and may teach, advanced knowledge of design principles and business objectives.
• Presents and communicates design objectives, concepts and executions to partners and stakeholders across the enterprise.
• Collaborates with key stakeholders to ensure all executions fulfill requirements.
• Ensures compliance with design, brand, and legal and/or accessibility standards/requirements, as required.
• Create design concepts and/or prototypes for use in usability testing.
• Facilitates the development or improvement of design processes, procedures, standards and guidelines.
• Serves as a mentor to peers and team members.
• Resolve design and technical issues through an understanding of the business and design principles.
• Clearly articulates the various facets of the issue and facilitates resolution.
• Contributes to the alignment of member experiences across projects, programs, products and channels.
Minimum Requirements:
2+ years of experience in marketing, advertising or digital design.
Bachelor's degree from an accredited university or 4 years works experience.
Fully proficient skills in digital channel technologies (i.e. Ability to write code for HTML, CSS3 and some JavaScript).
Fully proficient skills working with the Adobe Creative Suite (especially Photoshop, Illustrator, Dreamweaver)
Fully proficient understanding of marketing/advertising and/or user experience and/or interactive design principles.
Proficient communication skills, both written and verbal.
Experience collaborating on cross-functional initiatives and contributing to business decisions.
Self-motivated and able to work well with a diverse group of people.
Experience meeting tight deadlines.
Experience designing and front-end development for desktop and mobile devices.
Proficient with Microsoft Office
Data Engineer Mid
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down.
Data Engineers deliver quality reporting and data intelligence solutions to the organization and assist client teams with drawing insights to make informed, data driven decisions. Data Engineers (DEs) are engaged in all phases of the data management lifecycle; gather and analyze requirements, collect, process, store and secure, use, share and communicate, archive, reuse and repurpose data. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled.
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Business Program Project Mgr Sr
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down.
Bus Program Manager Sr.
Job Role:
Guides and facilitates teams in the development and implementation of key initiatives. Performs complex work assignments and problem resolution. Leads and manages programs and planning activities to achieve strategic business goals and operational objectives. Proactively manages the development of new or developing programs. Defines multiple program strategies based on business demand and ROI expectations.
Minimum Requirements: Example:
Bachelor's degree or equivalent work experience; Six or more years of relevant business support and / or general analysis experience; Experience with the software development life cycle and/or financial analysis experience to include utilization of ROI and net-present value (NPV) formulas.
Knowledge/Skills/
Business Acumen, Collaboration (Team Building), Communication, Demonstrate Adaptability (Agility), Drive for Results and Innovation.
Job Duties:
1. Seeks out and executes creative alternatives to programs challenges; challenges standards and partners with supporting programs to deliver results.
2. Supports portfolio planning activities around a wide range of technological, business and managerial challenges.
3. Identifies opportunities and potential solutions. Synthesizes analysis, identifies root causes and develops and recommends project deliverables.
4. Applies advanced knowledge of the business, its products and processes and integrates potential services to achieve business goals.
5. Negotiates agreements, settles disputes equitably and diffuses high tension situations.
6. Balance customer demands with appropriate capacity to achieve program objectives with may include tradeoffs with IT.
7. Supports one to many Relationship Managers in planning programs of work.
8. Responsible for developing program roadmap to achieve business goal and deliver early business value where ever possible.
IT Risk Management/ Compliance Sr/Ld
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down
Job description:
• Provides strategic partnership to anticipate opportunities for information/data management governance activities and projects.
• Influences implementation of information governance and best practices, tools and associated processes across the enterprise.
• Influences/drives business awareness of information/data governance through work activities to include awareness forums.
• Authors information governance guidelines, principles, policies, and standards for information / data stewards, stakeholders, and development teams.
• Orchestrates audits of information governance capabilities through subject matter experts.
• Develops prioritization methods for and implementation plans for information governance initiatives.
• Responsible for acquiring and applying expert knowledge of various lines of the business, channels, and their applications and processes to include providing advice on satisfying regulatory requirements related to information governance and management.
• Leads the assessment and coordination of information governance training requirements and learning objectives for the enterprise.
• Prepares formal reports and presentations of findings and recommendations; presents findings to various levels of leadership.
Minimum Education:
Bachelor's Degree in Information Architecture, Information Management, Information Studies or a related technical field.
4 years of work experience in information governance, information management or information architecture can be substituted in lieu of a degree in addition to the minimum years of work experience required.
OR
A Master's Degree in Information Architecture, Information Management, Information Studies or a related
technical field
OR
A PhD in Information Architecture, Information Management, Information Studies or a related
technical field
Minimum Experience:
If Bachelor's degree, 8 or more years of experience in Information or Data related practices to include: information governance, information management, information architecture, IT, analysis and reporting
OR
If Master's degree, 6 or more years of experience in Information or Data related practices to include: information governance, information management, information architecture, IT, analysis and reporting
OR
If PhD, 5 or more years of experience Information or Data related practices to include: information governance, information management, information architecture, IT, analysis and reporting Expert knowledge of industry information/data governance best practices.
Information Security Risk Management Compliance Advisor Sr/Lead
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down
Job description:
Evaluates, designs, monitors, administers and/or implements Information Security systems, policies and processes focusing on mitigating, reporting and analysis of Information Security risk. Resolves issues and navigates obstacles to deliver work product. Works under minimal supervision on semi complex to complex work assignments and recommends appropriate solutions and problem resolution.
Job Duties:
• Provides advice, guidance and assistance to managers and other users on technical issues focusing on Information Security risk and supports development projects, departmental initiatives and other special projects.
• Assists in the determination of requirements and recommends system security configurations.
• Supports the lines of business and staff agencies with Information Security issues and communicates changes and trends in the Information Security standards and regulations.
• Responsible for the implementation and interpretation of Information Security policies, guidelines and standards including the Information Security awareness program.
• Supports cross functional teams through the problem resolution process, ensures necessary technology security controls exist and troubleshoots noncomplex Information Security issues.
• Performs physical site assessments of business partners, provides peer review of work product and deliverables and executes release of information analysis to third party business partners.
• Executes the Information Security risk and control identification, evaluation, documentation, analysis and reporting processes including analytic tools.
• Supports the process owner execution identification, development and testing Information Security controls for risk mitigation effectiveness.
• Responds to both verbal and written Federal and State regulatory and business partner periodic exams for Information Security risk requirements.
• Maintains strategic and operational risk reporting and analytics as well as address responses to audit questions, and findings.
Minimum Education:
Bachelor's degree required.
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience:
4 or more years of relevant work experience.
Proficient knowledge of relevant technical discipline.
Information Governance Specialist - Sr.
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down
Job description:
Provides governance, quality, integrity and timeliness of operational data for the enterprise. Establishes and enforces enterprise data policies, standards, practices and processes according to best practices. Monitors the use of data to ensure careful control and effective use to achieve enterprise objectives. Facilitates and participates in cross-functional teams in the development of information and data governance initiatives. Participates in the development of strategies, policies, principles, procedures, standards and metrics. Viewed as senior resource in given field for department and/or unit. Provides technical advice to lower level associates and other functional areas.
Job Duties:
• Synthesizes key information / data and research in order to recommend information governance initiatives that meet business goals.
• Determines business requirements and works with business stewards to determine improvement initiatives.
• Develops business case and ROI for implementing information governance enterprise wide.
Provides strategic partnership for institutionalizing information governance decisions, principles, policies and procedures.
• Identifies opportunities to include information governance into business processes.
• Recommends information governance and best practices, tools and associated processes across the enterprise.
• Authors information governance guidelines, principles, policies, and standards for information / data stewards, stakeholders, and development teams.
• Orchestrates audits of information governance capabilities through subject matter experts.
• Conducts 'as is' assessment of information governance process and tools.
• Prepares formal reports and presentations of findings and recommendations; presents findings to various levels of leadership.
• Responsible for acquiring and applying advanced knowledge of various lines of the business, channels, and their applications and processes.
Minimum Education:
Bachelor's Degree in Information Architecture, Information Management, Information Studies or a related technical field.
4 years of work experience in information governance, information management or information architecture can be substituted in lieu of a degree in addition to the minimum years of work experience required.
OR
A Master's Degree in Information Architecture, Information Management, Information Studies or a related technical field
OR
A PhD in Information Architecture, Information Management, Information Studies or a related technical field
Minimum Experience:
If Bachelor's degree, 6 or more years of experience in Information or Data related practices to include: information governance, information management, information architecture, IT, analysis and reporting.
OR
If Master's degree, 4 or more years of experience in Information or Data related practices to include: information governance, information management, information architecture, IT, analysis and reporting.
OR
If PhD, 3 or more years of experience Information or Data related practices to include: information governance, information management, information architecture, IT, analysis and reporting.
Risk Management Governance Program Management (Project Manager Lead)
We are seeking a Project Manager for a client in San Antonio, Texas.
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down
Requirements:
- Broad understanding of Regulatory requirements and Governance frameworks for Technology Risk Management (FFIEC/ ITIL/ COBIT/ Banking and Insurance Laws/ Regs)
- Hands-on experience with large regulatory compliance oversight programs, managing teams and communicating feedback with Senior IT Leadership
Job description:
Contributes to the success of a high performing team in support of the enhancement and growth of the risk management program. Influences processes at both the business unit and enterprise level and helps develop the agenda for risk management deliverables. Responsible for providing risk management support for a line of business or staff agency in key risk identification, measurement, monitoring, control and reporting, and the understanding and management of risk through appropriate practices and processes. Assists in the monitoring of the risk and control environment and provides effective challenge to internal and external stakeholders to ensure that exposures are kept at acceptable levels. Leads cross-functional teams and collaborates with control partners to achieve objectives across multiple business units or Centers of Excellence. Participates in and supports internal and external audits, regulatory reviews, and rating agency requests.
Job Duties:
• Advises staff and leads initiatives that support risk management programs, to include governance support, risk oversight, risk infrastructure development, identification, quantification, and aggregation of key and emerging risks and/or operational risks and controls.
• Advises management and influences process change.
• Partners with key stakeholders in the business and oversees the identification, assessment and documentation of risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and/or third-party operations.
• Reviews, communicates and recommends the development of risk policies and procedures in partnership with leadership to ensure appropriateness and adequacy versus industry best practices and regulatory requirements.
• Provides counsel to business unit managers on risk management issues and supports the evaluation of new product strategies on their impact to risk profile.
• Educates risk owners on risk management best practices and may work with other risk functions in the development and implementation of risk controls.
• Manages processes for collecting accurate and complete internal loss data from business areas.
• May direct analysis and data mining initiatives that identify, validate, and manage emerging risk exposures.
• Assists in the early identification of risk trends by establishing and monitoring key performance and risk indicators.
Minimum Education:
Bachelor's degree in Risk Management, Business, Finance, or another relevant field. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience:
6 years of risk management, regulatory or operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area.
OR
Advanced degree/designation in Risk Management, Business, Finance, or other discipline relevant to risk management and 4 years of work experience in a discipline relevant to risk management.
OR
PhD in Risk Management, Business, Finance, or other discipline relevant to risk management and 2 years of work experience in a discipline relevant to risk management.
2 years of direct team lead, supervisory or management experience.
Risk management experience in a complex institution and/or highly matrixed environment related to banking, insurance and/or financial services.
Demonstrated experience in conflict resolution management and ability to effectively challenge at all levels of management and influence business outcomes.
Ability to effectively work with both internal and external partners in a highly collaborative environment.
Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include demonstrated ability to effectively make data-driven decisions.
Proactively identifies potential concerns and follows-up to resolve issues.
Advanced knowledge of Microsoft Office products including Excel and PowerPoint.
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IT Scrum Master Sr.
We are seeking a Scrum Master for a client in San Antonio, Texas!
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
Job Description:
Serves as a facilitator for product owners and development teams currently using Scrum development methodology to self-organize and make development changes quickly while delivering value to customers. Engages in Servant Leadership and manages the Scrum process through effective guidance, coaching, and education, and through removal of impediments to team progress. Supports and educates the product owner; particularly with respect to refining and managing the product backlog and decision making.
Job Duties:
- Facilitates seamless collaboration and maximizes team performance across multiple technical and/or non-technical teams to ensure rapid delivery of products and timeline achievement of goals.
- Ensures cross team coordination.
- Removes impediments to team progress whether internal to the team or organizational in nature.
- Escalates impediments to facilitate rapid resolution and supports efforts to resolve systemic impediments that continually block teams within their organization.
- Supports and educates product owners, especially with respect to refining and managing the product backlog and decision making.
- Ensures effective communication with Scrum teams and other cross-functional teams; schedules and facilitates cross-functional meetings, and ensures appropriate status tools, radiators, and reports are produced in order to effectively provide transparency on team's (or multiple teams') progress/productivity.
- Acts as a technical resource on Agile methodology to development teams, product owners, and management.
- Participates in Scrum Master Community of practice and mentors other Scrum Masters.
- For technology related efforts, understands release-when ready, test-driven development, continuous integration, product demonstration and other technical engineering practices and guides team on leveraging them.
- Supports and educates product owners, especially with respect to refining and managing the product backlog and decision making.
- Ensures effective communication with Scrum teams and other cross-functional teams.
- Schedules and facilitates cross-functional meetings, and ensures appropriate documentation and reports are produced in order to effectively monitor progress/productivity.
- Acts as a technical resource on Agile methodology to development teams, product owners, and management.
Minimum Education:
Bachelor's Degree
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience:
6 or more years of relevant experience in process improvement, project management, or business/requirements analysis with at least 2 years as a Scrum Master or working in a similar role in a lean or Scrum environment.
Advanced knowledge of multiple agile delivery methodologies.
Advanced knowledge of Microsoft Office products.
Instructional Designer
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
Requirements:
Theoretical background in instructional design
Strong writing skills
Articulate 360 Suite
Adobe Systems Creative Suite Premiere Pro
Job Description:
Partners with business, Learning Performance Consultants and Learning Development Advisors to gather and validate learning requirements (performance requirements, measures of success, terms and conditions). Performs analyses, designs and develops learning curriculum to improve performance of USAA employees. Assesses the learning outcomes that need to be developed, understands the performance expectations and gaps, and assists in deriving the appropriate learning solution. Works under minimal supervision. Performs routine work assignments and problem resolution within a single human resource discipline and CoSA. Job Duties:
• Organizes course content to produce curriculum that meets learning needs of the business.
• Develops and manages timelines and milestones.
• Assists internal business partners to validate that curriculum solutions align to business priorities and strategy for operational effectiveness.
• Ensures consistency, quality, and appropriate use of course content guidelines.
• Supports the development of tools and processes that measure effectiveness of curriculum solutions and learner performance to ensure solutions meet employee skill development requirements.
• Acquires and applies maturing knowledge of the business, IT products, and processes.
• Gathers information, analyzes data trends, and provides information to the business.
• Resolves issues and identifies appropriate issues for escalation.
• Performs other duties as assigned.
Minimum Education:
Bachelor's degree required.
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience:
2 or more years progressive work experience in instructional design to include training industry experience and advanced knowledge of instructional design tools and methodologies.
Demonstrated strong organizational skills, project management skills, multi-tasking and project flexibility.
Contract Advisor I
For immediate consideration, email resume to: RECRUITING@MILLGROUPUSA.COM
Requirements:
- Bachelor's degree (4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree).
- 2+ years negotiating commercial terms and conditions, such as indemnity clauses, limitations of liability, insurance, personal information, terminations, etc.
- 2+ years contract negotiation skills and experience
- 2+ years in-depth understanding of legal terms while dealing with contractor terms and conditions.
- Experience with sourcing, category management, supplier management, and/or contract management.
- At least 3 years of experience leading cross-functional teams or projects requiring strong collaboration, facilitation, and negotiation skills.
- Experience leveraging analytical skills, including knowledge of Microsoft Office products and other software to be used to develop analysis, charts and/or supporting documentation.
- Subject-matter-expert knowledge in Microsoft Office tools and applicable business software.
- Relevant certifications (e.g., Leadership, Supply Chain, Six Sigma, etc.).
Business Program/Project Mgr.
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Due to COVID 19, this position will be WFH to start, but candidates are expected to be able to return to the office once things settle down.
Job Description:
"Engages in the planning, execution, and delivery of programs and projects intended to accomplish business goals and objectives within prescribed timeframes and budgets. Develops an advanced understanding of how project activities contribute to the achievement of strategic business goals and operational objectives. Collaborates with key stakeholders and project/program teams to ensure objectives are met. Job Duties:
• Drives implementation of multiple, complex project/program initiatives, working closely with cross-functional teams and resources to achieve multiple program and project milestones within established timeframes.
• Plans, directs, and coordinates activities for complex programs and projects through the development of project plans intended to accomplish goals and objectives within prescribed timeframes and budgets.
• Ensures consistent visibility for program and project teams by monitoring and reporting business objectives, program/project achievements, and key indicators.
• Communicates with project stakeholders and executive/senior management and provides insight on issues through root cause analyses.
• Facilitates collaboration on creative alternatives to project challenges with subject matter experts.
• Removes obstacles and impediments to ensure business and operational objectives are met.
• Drives adoption and challenges standards.
• Identifies and applies best practices and needed process improvements.
• Establishes advanced capabilities in program and project design where possible.
• Ensures compliance with company policies and procedures.
• Monitors project execution to deliver incremental business value
Minimum Education:
Bachelor's Degree
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience:
6 or more years of relevant experience in project or program management.
Advanced knowledge of project management tools and methodologies."
Digital Creative Designer Jr.
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
Job Description:
Executes and/or guides creating concepts and design and/or coding of marketing/brand communications and/or graphic user interface needs. Works closely with key partners and manages suppliers to ensure quality output and production. Collaborates with key stakeholders to understand business needs. Qualified candidate must have an online portfolio that displays samples of work they have both designed and developed in HTML/CSS. Job Duties:
• Creates and executes concepts, designs, and/or coding and may guide production of complex and integrated visual/technical solutions.
• Applies, and may teach, advanced knowledge of design principles and business objectives.
• Presents and communicates design objectives, concepts and executions to partners and stakeholders across the enterprise.
• Collaborates with key stakeholders to ensure all executions fulfill requirements.
• Ensures compliance with design, brand, and legal and/or accessibility standards/requirements, as required.
• Create design concepts and/or prototypes for use in usability testing.
• Facilitates the development or improvement of design processes, procedures, standards and guidelines.
• Serves as a mentor to peers and team members.
• Resolve design and technical issues through an understanding of the business and design principles.
• Clearly articulates the various facets of the issue and facilitates resolution.
• Contributes to the alignment of member experiences across projects, programs, products and channels.
Minimum Requirements:
2+ years of experience in marketing, advertising or digital design.
Bachelor's degree from an accredited university or 4 years works experience.
Fully proficient skills in digital channel technologies (i.e. Ability to write code for HTML, CSS3 and some JavaScript).
Fully proficient skills working with the Adobe Creative Suite (especially Photoshop, Illustrator, Dreamweaver)
Fully proficient understanding of marketing/advertising and/or user experience and/or interactive design principles.
Proficient communication skills, both written and verbal.
Experience collaborating on cross-functional initiatives and contributing to business decisions.
Self-motivated and able to work well with a diverse group of people.
Experience meeting tight deadlines.
Experience designing and front-end development for desktop and mobile devices.
Proficient with Microsoft Office
Investment Representative
Objective:
· Deliver on sales goals by uncovering additional client needs and deepening existing relationships
· Build and retain deep relationships with investors / clients / members
· Educate potential and existing members/clients about investment products and services
· Deliver best-in-class guidance and service to members/clients
· Serve more investors/members, acquire new members and meeting more member needs
· Maintain current knowledge of Victory products, policies and services while keeping abreast of financial markets and regulations
Required Skills:
· Series 7
· Series 63 and 65, or 66
· Proven ability to meet and exceed Sales goals
· Ability to adapt and seek solutions for members/clients in a fast-paced environment
· Deep knowledge of the financial products and services
· Demonstrated passion and interest in financial markets
· Excellent sales and service skills
· Excellent verbal and written communication skills
· Focus on member/client satisfaction
Preferred Skills:
• Previous investment or brokerage Sales experience
• 3+ years of financial industry experience
Qualifications
2-3 years: Investment or brokerage sales experience
Licenses & Certifications
Required
Series 65
Series 63
Series 7
Investment Ops
Objective:
· Deliver on sales goals by uncovering additional client needs and deepening existing relationships
· Build and retain deep relationships with investors / clients / members
· Educate potential and existing members/clients about investment products and services
· Deliver best-in-class guidance and service to members/clients
· Serve more investors/members, acquire new members and meeting more member needs
· Maintain current knowledge of Victory products, policies and services while keeping abreast of financial markets and regulations
Required Skills:
· Series 7
· Series 63 and 65, or 66
· Proven ability to meet and exceed Sales goals
· Ability to adapt and seek solutions for members/clients in a fast-paced environment
· Deep knowledge of the financial products and services
· Demonstrated passion and interest in financial markets
· Excellent sales and service skills
· Excellent verbal and written communication skills
· Focus on member/client satisfaction
Preferred Skills:
• Previous investment or brokerage Sales experience
• 3+ years of financial industry experience
Qualifications
2-3 years: Investment or brokerage sales experience
Lead Technical Architect
We are looking for a talented solution architect responsible for developing design and architecture to support cross domain business capabilities for P&C division. You will work closely with technologists from P&C domains to create architecture for legacy mainframe and distributed applications and help migrate them to private and public cloud. You will focus on the intentional architecture and provide mentorship on emergent architecture to the technical teams. You will have hands-on experience in cloud architectures (SaaS, PaaS, IaaS) and deep interest and experience in broad enterprise platforms and cloud patterns.
What you will do :
- Participate/lead in producing conceptual, solution and component-level architectures and associated artifacts.
- Develop cross domain business requirements reference architecture for transition and target state and contribute to the cloud related patterns and implementations.
- Identify, create and socialize developer guides to explain technology best practices, how to and do's and don't
- Identify, create and socialize standards and specifications of existing and new technology and drive their adoptions by domains across the organization.
- Identify the need for common components for shared business capabilities, develop the strategy including architecture and drive their development and adoption discussion with leadership team.
- Provide mentorship to the engineers and help them with their career progression to higher roles.
- Develop and lead developer community of practices to facilitate discussions on technical topics.
What you will have :
- Demonstrated experience in explaining complex technology decisions to both technical and nontechnical audiences at all levels in the organization.
- Demonstrated experience effectively communicating and developing high trust relationships with frontline and second level management and stakeholders.
- Ability to develop target state architecture using services offered by AWS and private cloud and vision to develop the transition architecture.
- Ability to design patterns for moving legacy applications to AWS and private cloud.
- Hand on experience with common architecture patterns (microservices, event-driven, REST, NO SQL databases, Caches, etc.) and services offered by AWS (S3, EKS, RDS, elastic search, etc.)
- Experience addressing operational and non-functional concerns (e.g. scalability, performance, maintainability, load distribution, resilience and recovery, etc.)
- Experience with SAFe framework or other similar agile frameworks.
- Experience with Java, Kafka, Spring, Redis, Kubernetes, OpenShift and others.
- Guidewire experience is big plus.
Education :
Bachelor's degree
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Contract Advisor
We are seeking multiple levels of Contract Negotiators/Procurement Professionals for a client in San Antonio, Texas.
For immediate consideration, email resume to: RECRUITING@MILLGROUPUSA.COM
Overview
Responsible for designing sourcing solutions, negotiating agreements and managing relationships to optimize return and mitigate risk for CLIENT. Leads value generation sourcing and profitability improvement initiatives to enable business leaders to supplement the workforce, scale business operations, deliver operating efficiencies, and better serve the client's members through global service providers. Serves as the primary interface to assigned customers for all third party needs across the sourcing process, including planning, sourcing and post award support of third-party product and service contracts. Provides customer consultation often involving complex third-party matters including sourcing alternatives and solutions. Collaborates with Supplier Governance teams, enterprise functions and business resources to optimize CLIENT's use of third parties. Leads and influences change in the face of complexity and ambiguity.
Job Requirements
Applies proficient knowledge in the design of sourcing solutions to achieve assigned customer's strategy through agile deployment of third-party solutions.
Coordinates with key stakeholders to gather business requirements and specifications to design third party solutions to achieve optimal business outcomes.
Provides customer consultation, evaluates customer requirements and advises in the development of contract specifications.
Conducts all phases in the development of moderately complex procurements to include market research, drafting statement of work, creating request for proposals, identification of qualified suppliers, proposal evaluations and negotiations.
Manages complex interactions involving suppliers and customers to meet the customers' needs and maximize the value of assigned contracts.
Understands and interprets contract provisions and specific terms of contracts; collaborates with Legal and other SMEs as necessary.
Identifies appropriate issues for escalation.
Minimum Requirements:
Bachelor's degree (4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree).
4+ years of experience with shaping strategic procurements and highly complex contracts to include drafting and negotiating terms and conditions.
4 or more years of experience in business program/projects that may include strategy, planning, product management consulting and third-party sourcing and/or solutioning.
At least 1 year of experience leading cross-functional teams or projects requiring strong collaboration, facilitation, and negotiation skills.
Experience leveraging analytical skill and tools to develop analysis, charts and/or procurement supporting documentation.
Proficient in Microsoft Office tools and applicable business software.
Preferred
Experience with banking, insurance, IT or commodity management procurement
Master's Degree and or relevant certifications (e.g., Procurement/Contracting, Program Management, Leadership, Supply Chain, Agile, etc.).
Experience with sourcing, category management, supplier management, and/or contract management.
Proficiency in PeopleSoft ECMS contract management application;