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Business Analyst 3
Job Description The Worker will perform advanced (senior-level) business analysis work related to implementing complex, emerging technology hardware and software projects. Duties involve use of multiple methods in gathering, developing, and documenting requirements; the review, assessment, and development of business processes; the creation and validation of user acceptance testing; and research and special project support provided to users. This role will work under limited to minimal direction, with considerable latitude for the use of initiative and independent judgment.
This position will be responsible for analysis and documentation in the implementation of multiple inter-related projects (including implementation of software applications in Software as a Service (SaaS) or Commercial off the Shelf (COTS), migration of data from the mainframe to the new systems and building a Data Warehouse). Ensures that deliverables and materials are produced and maintained in accordance with established processes and procedures, are of consistent quality, and use accepted business analysis methodologies. May assign and/or supervise the work of others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.
Requirements:
- 8+ years of required business analysis experience on software development projects including: the preparation of project related documentation.
- 8+ years of required strong interpersonal, collaborative, analytical, written/verbal/presentation communication skills in English (specifically technical writing); and well versed with MS Office suite of products and prototyping/screen mock-up tools such as Visio, SnagIt, Adobe Illustrator, or Axure.
- 8+ years of required hands-on requirements elicitation; client management and technical documentation including traceability, use cases, prototyping, and data modeling.
- 8+ years of required facilitating interactive sessions with business and cross-functional teams.
- 8+ years of required strong analysis experience and expertise in assessing Production Support issues to determine Root Cause and document items needed for data or system correction.
- 8+ years of required developing/maintaining an understanding of key business drivers/impacts, assisting clients with identifying and solving business problems.
- 8+ years of required facilitating analysis of business and functional requirements and design of technology specifications, working with business/functional personnel.
- 8+ years of required defining functional design and systems specifications; preparing/reviewing/delivering completed packages.
- 8+ years of required participating in and providing guidance to Business and Functional Units in developing and completing user acceptance testing, training, and implementation-related activities.
Software Engineer Intermediate
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Responsibilities:
Designs, modifies, develops, writes and implements software programming applications. Supports and/or installs software applications/operating systems.
Participate in the testing process through test review and analysis, test witnessing and certification of software.
May help with some automation.
Requirements:
3-5 years of DevOps experience modifying or updating scripts
3+ years’ experience working with Prometheus, Grafana and Datadog
3+ years' experience with vulnerability resolution
Excellent problem-solving skills
Documentation experience-wikis
Bash or Python
SpringBoot
DevOps Engineer
DevOps Engineer in San Antonio.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Responsibilities:
Designs, modifies, develops, writes and implements software programming applications. Supports and/or installs software applications/operating systems.
Participate in the testing process through test review and analysis, test witnessing and certification of software.
May help with some automation.
Requirements:
3-5 years of DevOps experience modifying or updating scripts
3+ years’ experience working with Prometheus, Grafana and Datadog
3+ years' experience with vulnerability resolution
Excellent problem-solving skills
Documentation experience-wikis
Bash or Python
SpringBoot
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Member Advocacy Specialist
We are seeking Member Advocacy Specialists for a client in San Antonio.
To apply, send resume to: recruiting@millgroupusa.com
Job Duties:
- Receives, analyzes, and processes Advocacy requests and member complaints through internal applications.
- Supports business goals through the achievement of quality goals and member experience measures.
- Uses basic understanding of auto and home insurance to recognize member needs, and documents relevant information.
Requirements:
- Knowledge of personal lines insurance products.
- Demonstrated experience in researching and analyzing.
- Strong written and verbal communication skills
- Experience multi-tasking and prioritizing in a highly complex environment.
- Able to work in a cross-functional team.
- MS Office proficiency
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Software Engineer/ Level 2
IMS DBA
Position Overview: Provides technical leadership and guidance to the mainframe IMS application teams and collaborates with the Mainframe Systems teams to ensure the applications are highly available. Provide DBA maintenance and development support of application databases in all environments (development, acceptance, and production). Work will involve highly advanced (senior-level) systems administration in support of agency mainframe applications and supporting infrastructure; and coordination of day-to-day system administration functions. As the DBA, you will conduct performance monitoring and tuning activities, backup and recovery as well as troubleshooting applications on IMS databases.
Responsibilities:
- Routine system administration functions to include performance monitoring, security monitoring, and maintenance.
- Work includes supporting processes, overseeing and coordinating mainframe operations in the Consolidated Data Center Services (DCS), and working with the Network Administration, Customer Support, and Applications Development & Support teams to provide support necessary for day-to-day mainframe operations.
- Apply expert knowledge and experience as a Mainframe IMS Application Database Administrator to support both the needs of the Legacy Systems as well as those for the Mainframe Transformation Team.
- Administer mainframe application IMS databases.
- Conduct performance monitoring and tuning activities, backup and recovery, and troubleshoot applications on IMS databases.
- Proficient with using DBRC/RECONS and List reports.
- Proficient with performing DBRC forward recoveries.
- Experience with selecting points in time to do valid recoveries and performing actual database recoveries.
- Knowledgeable of IBM IMS utilities and familiar with vendor utilities.
- Create, modify, and maintain IMS database descriptions.
- Add, remove, and re-org database records as needed.
- Monitor and maintain IMS database performance.
- Application support issues that involve IMS databases:
- Assist application programmers on DBRC issues in the test environment.
- Research and resolve DBRC-related abends in the production environment.
- Refresh Dev/Test databases with prod backup images as requested.
- Maintain Mainframe Operating Systems Administration:
- Coordinate testing of mainframe software upgrades and Disaster Recovery plans with DCS vendor.
- Assist primary agency DCS contact with problem management and change management activities.
- Maintain knowledge of DCS vendor standards and report agency system non-compliance to management.
- Coordinate the testing and deployment of mainframe software upgrades with DCS contractor.
- Review and test mainframe disaster recovery plans with DCS contractor.
- Maintain and provide technical support for Mainframe Production Control and Support Jobs and monthly Mainframe Job Scheduler.
- Support agency application development work by creating and maintaining procedures for use during application deployments; and creating and expanding application environments during development.
- Provide technical assistance to programmers and operations personnel for all problems and testing that involve mainframe operations.
- Provide after-hour support for nightly batch Mainframe schedule COBOL and JCL.
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Systems Analyst 3
Systems Analyst 3
Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives. Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be; summarized, and formats for reports. Writes detailed description of user needs, program functions, and steps required to develop or modify computer program. Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system.
1. Lead the migration efforts of current legacy system to new modernized cloud-based SaaS solutions. This includes comprehensive planning, data assessment, extraction, cleansing, and mapping to ensure compatibility with the new system. The worker will primarily work on developing scripts to extract data out of legacy systems such as Oracle Cerner's Millennium database on in HL7 format (60%).
2. Perform necessary testing of the migration process, including creating and executing Unit test scripts, managing test scenarios, analyzing test results, and debugging issues. Utilize established software development and testing standards to ensure the reliability and functionality of the new SaaS solution. (20%)
3. Provide regular updates on the migration progress to all project stakeholders including immediate managers, technical leads, developers, and business analysts. Use ticketing systems for information sharing and problem resolution. Prepare and deliver presentations and updates to both internal and external audiences to explain the migration process, system functionality, and technical challenges (10%)
4. Facilitate the smooth transition to the new system by providing strategic oversight and support post-migration. This includes training end-users, preparing comprehensive system documentation, and recommending strategies for optimizing system performance based on feedback and performance metrics. (5%)
5. Ensures that design complies with standards. This task also involves setting up validation and auditing processes to maintain data integrity post-migration. (5%)
Requirements:
- 8 years of required experience in database management systems, workflows, and data migration, with a strong emphasis on healthcare EHR systems in developing scripting, extracting data in HL7 format, and mapping to target systems.
- 8 years of required experience in Oracle Cerner Millennium database, Cerner Command Language (CCL) data extraction scripting, crucial for the efficient migration of data to new SaaS platforms.
- 8 years of required experience in business analysis, including reviewing, analyzing, and evaluating user requirements, operational procedures, and identifying solutions to automate processes or enhance system functionality.
- 8 years of required experience in the EHR application domain, understanding current systems, creating workflow analysis, developing workflows, design, programming, and support using software engineering practices.
- 8 years of required experience in documenting process flows and standardizing existing and future process flow improvements by conducting data collection and meetings with subject matter experts to gain full understanding of system usability and documenting workflows.
- 8 years of required experience preparing specifications for data input/output processes and resolving complex data-related issues using robust analytical skills and logical problem-solving approaches.
- 8 years of required exceptional oral and written communication skills, essential for producing clear project documentation and engaging effectively with stakeholders.
- 8 years of required in-depth knowledge of current IT industry trends and market insights, applying them strategically within the organization.
- 8 years of required experience with architectural concepts, principles, and tools relevant to infrastructure, information systems, applications, and organizational structure.
- 8 years of required experience resolving complex data-related issues using robust analytical skills and logical problem-solving approaches.
- 8 years of required strong interpersonal abilities to lead diverse teams and inspire high productivity and collaboration among team members.
- 2 years of preferred experience with Texas DIR Project Delivery Framework and document templates, familiarity with the company's information architecture and information management methodologies, and knowledge of Agile Scrum Methodology.
- 2 years of preferred prior experience with SaaS model EHR systems and cloud data migrations.
- 2 years of preferred familiarity with the existing and planned software technology and the global, regional, and local software architecture and infrastructure components.
- 2 years of preferred experience in regulatory compliance and data security related to healthcare data.
- 2 years of preferred familiarity with the company's information architecture and information management methodologies and knowledge of Agile Scrum Methodology.
Business Analyst Jr
Business Analyst JR – San Antonio
Job Responsibilities:
Gathering formal governance materials from multiple sources
Managing large number of attendees at recurring meetings
Facilitating Executive Meetings
Capturing meeting minutes to send out on official channels for internal and external regulatory consumption
Official emails drafted and sent to Executives
Saving artifacts, including emails, for audit trail
Requirements:
Experience analyzing data governance issues and delivering data management solutions required, including documenting business workflow and managing data quality processes.
Good communication skills
Highly organized with attention to detail
Experience managing data governance forums
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Project Manager 3
Project Manager to lead the coordination and implementation of a new vendor platform. This role requires strong project management, stakeholder engagement, and technical coordination skills to ensure a smooth onboarding process. The Project Manager will work closely with the vendor, stakeholders, and organizational leadership to facilitate integration efforts, address technical challenges, and maintain clear communication throughout the process. Given the variety of systems in use across different stakeholders, including both widely adopted and homegrown solutions, this position demands adaptability and problem-solving skills to support a diverse range of technical environments. Success in this role will require proactive planning, risk mitigation, and collaboration to ensure all stakeholders can effectively interface with the new platform.
Job Duties & Responsibilities:
1. Vendor Coordination & Implementation Support
- Serve as the primary point of contact between the organization and the vendor during platform onboarding.
- Work closely with the vendor to ensure a structured and phased rollout across all participating parties.
- Assist the vendor in gathering requirements, troubleshooting, and refining processes for successful onboarding.
- Coordinate with stakeholders, ensuring clear communication and alignment of expectations.
- Identify and document key contacts, technical resources, and system capabilities as needed.
- Conduct regular meetings, workshops, and status updates with all representatives to track progress.
- Support stakeholders in integrating with the new platform, which may involve uploading files, configuring settings, or using APIs.
- Work with stakeholders to understand their existing systems.
- Liaise with technical teams to ensure data formats, transmission methods, and security protocols align with project requirements.
- Develop and maintain a detailed project plan, ensuring tasks, timelines, and milestones are met.
- Track and mitigate risks, escalating issues as needed to maintain project continuity.
- Coordinate testing, training, and knowledge transfer activities for users.
- Maintain comprehensive documentation of onboarding processes, technical workflows, and configurations as needed.
- Provide regular reports and updates to organizational leadership on project status, risks, and key decisions.
- Capture lessons learned throughout the project.
- Act as a liaison between stakeholders and the vendor to resolve onboarding challenges and technical issues.
- Facilitate troubleshooting sessions and document resolutions for recurring issues.
- Ensure compliance with IT security and data governance policies.
- Develop clear communication plans to keep stakeholders informed of project changes and expectations.
- Support stakeholders in adapting to new processes and ensuring minimal disruption to their operations.
- Provide training and reference materials as needed to support successful adoption.
- Proven experience in project management, preferably in technology integration or platform implementation.
- Strong communication and collaboration skills.
- Ability to manage multiple tasks and priorities in a dynamic environment.
- Experience with technical coordination, data formats, and security protocols is preferred.
- Strong organizational skills with attention to detail.
Business Analyst 3
The Business Analyst III position performs advanced business analysis and takes part in the planning and implementation of data governance tools. The contractor will support in the data collection, identification of data assets from various sources, filling the template for setup and overall implementation of metadata management and data governance for all data assets. The contractor will review, analyze, and evaluate business systems and processed to build an operational metadata management process.
Required:
Bachelor's degree in a related field or equivalent experience.
8+ years of experience as a senior Business Analyst (Technical).
8+ Years of experience with enterprise data analytics, integration, and management, working with data warehouse and data governance technologies
Experience with Informatica Data Governance tools preferred
o Axon Data Governance
o Enterprise Data Catalog
o Data Quality
Experience using Jira
Comfortable working both independently and within cross-functional, collaborative teams
Experience with Business Intelligence tools such as Tableau, Power BI etc.
Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required.
Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
8+ years of experience as a business analyst analyzing raw data using Excel, Tableau, Power BI etc.
Ability to present information to a variety of audiences, verbally and in writing, and to communicate clearly, concisely, and effectively.
Ability to adapt to change or modify behavior in response to changes in situations or priorities.
Serve as a liaison between project stakeholders, other information technology teams and program stakeholders.
Summarize information for leadership and stakeholder reporting.
Conduct design meetings, metadata modeling conversations, and creating slide decks for project review and status reporting.
Communicate and collaborate with a variety of stakeholders.
skill in problem-solving, conflict resolution, and negotiation.
Ability to analyze and interpret technical information, including regulations, and policies.
Able to create process flows, data flow diagrams
Designs and implements data acquisition strategies and solutions as required.
Familiarity with Texas Data Management Framework.
Excellent communication, presentation, interpersonal, and organizational skills
Preferred:
- 5 years - Experience as a Business analyst analyzing raw data using Excel or with Business Intelligence tools such as Tableau, Power BI.
- 3 years - Designs and implements data acquisition strategies and solutions as needed
Systems Analyst 3
Systems Analyst
This role will be the administrator of a SAS Viya SaaS instance, supporting a diverse set of users. The required skillset includes SAS Viya administration and development. Setting up and maintaining user permissions to ensure data security both externally and between user groups is essential.
Minimum Requirements:
8 years - Experience in SAS Viya Administration or development (Experience with both is preferred)
Preferred:
5 years - Expertise in data management and database concepts
5 years - Experience with data manipulation and cleaning techniques
5 years - Ability to troubleshoot technical issues related to SAS Viya On-premise or Online
4 years - Proficiency in user administration and permissions management
3 years - Hands-on experience as a SAS Viya On-premise or Online administrator
2 years - Development experience using SAS Viya
1 year - Excellent communication and collaboration skills to work with business users
Data Product Manager
Data Product Manager (Data Management) Onsite in Plano
Responsibilities:
Lead team in data quality and data management and working with the product management and Information Technology communities in prioritizing and funding capabilities delivery.
Independently leverage data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance.
Requirements:
Data management experience
Experience managing data management products
Product management experience
Communication strategy experience
CDMP highly preferred
Proactive and independent thinker
Adaptable and flexible
Excellent communication skills
Visio
Tableau
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Business Analyst 3
Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
This position will entail working on a web-based Java/Oracle application that is used by internal agency staff from several divisions across the enterprise, related to the management of agency contracts. The person selected for this position will be a highly motivated and skilled Product Owner/Business Analyst working closely with a dynamic development team. The ideal candidate will possess a strong understanding of Agile methodologies and the ability to effectively manage and prioritize tasks to ensure that successful on-time delivery is accomplished. This person will work closely with stakeholders, development teams, and other cross-functional teams to deliver high-quality products that meet the needs of our users.
The person will perform the duties of a Business Analyst that include collaboration with the delivery teams and application users to gather requirements, perform detailed analysis of requirements to develop requirements and design for required system modifications, complete business requirement documents, user stories, and business area collaboration and/or coordination.
Will also work daily with technical teams to coordinate demos, UAT, code releases, project/product management level planning, and user communication as necessary. Must have experience working in an Agile environment. Some on-call support may be required depending on project phase.
Required Experience:
- 8 years of Business Analyst experience
- 8 years of SQL experience
- 8 years of System Reporting (Oracle, SQL) experience
- 8 years of Systems Testing (Unit, Integration, UAT) experience
- 8 years of Agile Software Development Methodologies experience
- 8 years of experience in the delivery of complex Java/Oracle applications
Preferred Experience:
- 5 years of excellent communication skills (verbal and written)
- 2 years of Project and/or Product Management experience
- 2 years of expertise in prioritizing tasks and features to ensure the team focuses on high-value deliverables
- 2 years of experience with Jira
Enterprise Architect 3
Job Description
Responsible for translating the client's business requirements into specific systems, applications or process designs with interlocked financial modeling for very large complex technical solutions. Analyzes customer service requirements and designs service solutions to meet those objectives. Primary expert to construct the specific solution, scope document, risk profile, and corresponding financials. Maintains and utilizes detailed industry and internal services knowledge in the construction of industry-leading services solutions, including expert working level knowledge of the processes, technologies, and people components involved in the services arena. Uses expertise to construct specific and detailed solutions that encompass process, technology, and staffing plans for customer sales opportunities. Constructs risk assessments and corresponding remediation plans relative to complex services proposals. Participates in the construction of detailed financial models that align with complex services proposals. Composes Statement of Work or other documents, using departmental automation tools as available, to craft detailed and accurate deliverables that specify processes, technology, staffing, and project management involved in proposed services solutions. As needed, provide a "trusted expert advisor " role as a Subject Matter Expert for technical services, to both internal and external customers, ranging from formal advice to internal and external customer presentations. Follow all organizational Standard Operating Procedures relative to cost modeling, approvals and reviews, and all other associated workflow and deliverables.
The Enterprise Architect role oversees the technical roadmap for the client Salesforce org. This position will work with other Salesforce Architects within the team to ensure that solutions are aligned with Salesforce best practices, adopt a low-code approach where appropriate, and leverage 3rd party solutions appropriately. A thorough understanding of design principles, principles of software architecture as well the Salesforce platform is a must. The position will work on a number of deliverables and projects. The primary deliverables will be to provide architecture/design documentation where the design aligns with non-functional requirements, Salesforce best practices, security principles, and minimize custom development. In addition, this position will be assigned development, administrative, or other hands-on deliverables and provide results at a level of quality that meets or exceeds other individuals within the team. A successful individual will have deep knowledge of the Salesforce platform, will be able to provide development deliverables where required as well as be available 24/7 for on-call support of the Salesforce applications. This position will require the ability to work extended hours as needed, vacations will be limited based on the needs of the agency, and the ability to come into the office as needed for in-person meetings with 1-2 days' notice.
REQUIREMENTS:
- 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, may lead and direct the work of others, a wide degree of creativity and latitude is expected.
- 8 years of experience with Enterprise and Software engineering using a recognized approach such as SEI or TOGAF.
- 8 years of experience creating required architecture views, documenting non-functional requirements, implementation oversight, and participating in design reviews.
- 8 years of experience as an Enterprise or Software Architect for systems implemented in Salesforce.
- 8 years of experience integrating data, applications, services, and technologies into a Salesforce solution including MuleSoft. This includes integrating non-SF applications (integration of REST APIs), data migration, and dataset initiation.
- 8 years of experience as an Enterprise or Software Architect for systems implemented in Salesforce delivering low-code solutions that minimize customized code while delivering functionality in line with Functional and Non-Functional requirements.
- 8 years of experience overseeing and providing guidance in troubleshooting and solving complex problems related to system software and hardware incident and problem calls, and recommending technology solutions.
- 8 years of experience managing, maintaining, and overseeing the support of Salesforce Orgs and its environments. Implementing and improving security policies and practices.
- 8 years of experience integrating non-Salesforce applications and services, including integration of REST APIs, Visualforce, LWC, Aura, Apex, HTML5, and JavaScript within Salesforce, including data migration and dataset initiation.
- 8 years of preferred experience in Salesforce implementation and development, including writing Apex programming, Visualforce pages, Apex triggers, Aura Components, and Lightning Web Components.
- 8 years of preferred knowledge in implementing solutions using configurations (no-code) such as Flows, process builders, and workflow rules.
- 2 years of preferred experience with Agile Software Development Methodologies.
Admin Assistant
We are seeking Administrative Assistants for an insurance client in San Antonio.
Job Duties:
Pull data from Excel spreadsheets and Outlook emails and use the provided information to update adjuster profiles within the insurance claims system.
Written communication may be required via Outlook.
Requirements:
Basic Office Suite skills (Excel, Outlook, Word)
Time management and organizational skills
Flexibility working within a dynamic environment where responsibilities can change
Reliable attendance
Strong engagement
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AWS Testing Manager
AWS Testing Manager – Remote – WFH!
Job Description:
Perform steps needed to plan and execute testing of compliance with laws/regulations and operational risks of complex policies/procedures.
Assist with the creation, review, and execution of test steps to identify compliance and operational risks.
Utilizing critical thinking and project management skills aid the testing team in completing all tasks in a timely manner
Requirements:
4 years of AWS experience doing technical analysis
Working knowledge of AWS infrastructure
Good Communication – communicating on a technical level & also speaking with high level team
Documentation and knowledge of AWS best practices and giving feedback on testing
Terraform
AWS Certification is preferred
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Sr Business Analyst
Senior Business Analyst
The position will provide on-going support of the Enterprise Data Governance team and will partner and collaborate with Data Management, Compliance and Risk Management, Business Operations, IT, Audit Services, and Regulators to support data risk and compliance-based initiatives.
Requirements:
• Advanced knowledge of data management components and capabilities
• Experience identifying data risk and controls
• Strong experience exploring, developing, and implementing data risk program measurements KRI/KPI metrics
• Experience with data analysis tools (Tableau) and techniques
• Demonstrates ability to collaborate and communicate complex concepts clearly and concisely in both verbal and written form
• Demonstrates critical thinking and analytical skills, professional written and verbal communication skills
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Business Analyst Jr
Business Analyst Jr - San Antonio
Position will support the ongoing development and maintenance of the Enterprise Data Governance Standard.
Requirements:
• Experience in developing/writing Policy, Standard and Procedures
• Technical writing & Editorial skills
• Governance knowledge (data governance/information governance)
• Advanced knowledge of MS Office
• Technical background in Business Analyst/Business Systems Analyst
• Ability to define/create and explain business requirement to technical teams
• Experience in Governance AI is a plus
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Sr Admin Assistant
Senior Administrative Assistant – San Antonio – 3-month contract
Responsibilities:
Managing calendars and travel; requiring timely responses and updates
Communication with VP+ executives and staff
Planning events for partners
Requirements:
5+ years of Executive Assistant experience supporting VP+ level executive.
5 years’ experience managing executive email and calendar schedules, with demonstrated ability to schedule meetings and manage remote meeting media and technology.
3 years’ experience with meeting/event coordination.
Microsoft Office proficiency
Concur experience preferred ;
Sr Data Analyst
Senior Data Analyst – San Antonio
Job Description:
Manage and administer Data Development Life Cycle (DDLC) from creation to archiving or deletion, encompassing tasks like data collection, data and asset flow mapping, processing, storage, analysis, and ensuring data quality and security.
Requirements:
Enterprise data management experience
Technical writing
Strong communication skills
Alation
Bigeye
Information Analyzer
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Data Modeling Engineer
Data Modelling Engineer – San Antonio
Responsibilities:
Understand data relationships using Alation’s data catalog
Use data lineage to identity the impact of changes to data assets
Use Bigeye’s data observability features to monitor data quality
Identify data elements and apply appropriate tags
Use data profiling to determine the usability of data assets
Use trust flags to signal the trustworthiness of data
Required Experience:
Data lineage
Data profiling
Understanding of data relationships
Data tagging
Data quality/rule plan
Alation
Bigeye
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Administrative Assistant
We are seeking Administrative Assistants for a client in San Antonio.
Job Duties:
Review outstanding invoices
Reconciliation
Issue Payments
Log Payments
Required Skills:
MS Office Proficiency
Good attendance
Organizational skills
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Information Security Administrator
Information Security Administrator / Sensitive Data Management
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Job Duties:
Investigate, analyze, and respond to process and security anomalies and events (e.g. control failure, suspicious behavior, attacks, and security breaches) within our environments using a variety of data discovery tools to detect and respond to threats or risk in addition to staying current with latest information security and data governance threats, exploits, trends, and intelligence.
Required:
1 year of Data Discovery and Management experience
1 year of Data Loss Prevention
1 year of Data Centric Information Security issue remediation
SQL
Snowflake
Salesforce
Talon
Military experience is preferred
ISC2 CISSP Certification preferred
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Design Research Coordinator
Design Research Coordinator – Plano
Position will be mostly remote but will require a few days onsite every few weeks for research interviews.
Job Description:
Seeking a highly organized, detail-oriented, and proactive Design Research Coordinator to support our research operations, controls and recruitment practices. This role is essential in supporting participant recruitment logistics, stakeholder communications, and research facility operations, to ensure seamless execution of research studies. The ideal candidate is someone who thrives on structure, can juggle multiple tasks, and knows when to escalate, collaborate, or complete independently. While expertise in leading UX research efforts isn’t required, familiarity with qualitative research methods and unmoderated usability studies is desired.
Required:
4 years’ experience supporting participant recruitment and/or research facility operations
4 years’ experience with documentation, metrics, and reporting
Strong attention to detail, organization, and follow-through
Meticulous, self-motivated and confident
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DPO (Product Owner) - P&C Insurance
Development Product Owner – P&C Insurance
As Product owner for up to two Agile teams, main responsibilities would include:
Create, own and maintain a prioritized work backlog(s) based on a balance of investment and business value for single or multiple work streams. Product backlog(s) can include complete user stories so that they are consumable and testable by the Agile team or program.
Serve as direct representative of the business with delivery teams, representing/reinforcing the customers’ perspective throughout the product realization cycle.
Accept and prioritize feedback and new requirements from business stakeholders.
Review and accept or decline output of development to ensure specified acceptance criteria have been completed.
Required:
4 years in a current Product Owner role
P&C insurance experience
Business/Requirement Analysis
Excellent communication skills both written and verbal
Experience collaborating with and being the liaison between business stakeholders and IT developers
Agile
JIRA and MS Office tools
Travel to San Antonio, Texas once a quarter Required
Preferred: (but not required)
JWM (Atlassian tool)
Slack
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Information Security Analyst Jr
Jr Information Security Analysts San Antonio
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time
Responsibilities:
Implementing security principles while following strict privacy policies
Provide oversight of third-party assessments
Determine inherent risk of vendors.
Requirements:
2+ years of Information Security Risk assessments
2+ years of Information Technology ITAudit
2+ years of IT/IS Governance Risk and Compliance (GRC)
MS Office proficiency
Detail Oriented
IT/IS certifications
Business Analyst with P&C experience
Business Analyst with P&C experience
Job Duties:
Pull data using SQL into an Excel file or from Kafka/JSON payload.
Automate test scenario validation using Python
Review business requirements for processing of financial events from Guidewire
Review test scenarios against business requirements to validate test cases
Identify errored events and possible root cause in our staging and standardization tables.
Required:
3 years of P&C insurance experience
Financial data experience
Guidewire experience
SQL
Excel
Kafka
JSON
Python
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IVR Conversational Designer with Cloud
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time
Responsibilities:
Create and design IVR self-service experiences.
Work closely with the IVR digital product and technical teams to help facilitate the designs to meet project goals.
Recommend new IVR experiences and digital experiences
Requirements:
5+ years IVR and Conversational design experience.
3+ years designing in AWS and other Cloud platforms
5+ years of NLU, ASR and/or AI experience
Speech Recognition and AI integration tools - Google dialog Flow, Amazon Lex & Polly, IBM Watson
IVR development tools - Voiceflow
Jira
Instructional Designer (Onsite)
We are seeking Instructional Developers for an onsite contract position in San Antonio.
This role is 50% design and 50% facilitation.
Responsibilities:
Design and develop training courses for P&C employees
Update course content and coordinate learning curriculum
Communicate with stakeholders on project needs and status
Requirements:
4 years of Instructional design and development skills for ILT and e-learning
Experience with classroom facilitation
Experience with Vyond
Experience with Articulate Storyline and Rise
Ability to work independently
Experience with auto claims is highly preferred
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Compliance and Operational Risk Testing Advisor
Compliance and Operational Risk Testing Advisor – Remote!
Responsibilities:
Perform steps needed to plan and execute testing of compliance with laws/regulations and operational risks of complex policies/procedures.
Assist with the creation, review, and execution of test steps to identify compliance and operational risks.
Required:
Business Risk and Control Testing or Auditing experience
Strong critical thinking, timeliness, and communication skills
Advanced business writing acumen
Preferred:
Human Resources and/or Compensation knowledge
Second Line of Defense experience
Big 4 Accounting Firm experience
Juris Doctorate
IT Auditing/Testing and Business Risk and Controls/Auditing/Testing
CISA is nice to have.
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