Millennium Group Makes Hiring Happen
Technology
- commit to know your company, your business structure, and your IT personnel needs.
- respond quickly with effective and specific IT and Engineering staffing solutions.
- spoil you with highly skilled candidates that really match your requirements.
- enable you to meet deadlines and achieve your business goals.
- make finding and hiring the right candidates faster and easier.
Trending Jobs in Technology
Instructional Designer
REMOTE!!
We are seeking an Instructional Designer for a client in San Antonio, Texas.
This position will be full time WFH for the duration of the assignment.
Requirements:
5 years’ experience in design/development of instructor led training.
5 years’ experience in storyboarding for eLearning
Articulate
Adobe products (photoshop, premier pro, illustrator, animate, audition)
Vyond
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Development Product Owner Sr
We are seeking an Agile Project Manager/Product Owner for a Remote or Hybrid position in Plano, Texas!
For immediate consideration, email resume to: RECRUITING@MILLGROUPUSA.COM
You will be working on data science and data analytic projects aimed at improving customer service for a large financial services company. The role is 50% Project Management and 50% Product Owner. You will create Agile Stories and backlog management. Possible contract to hire.
Key Requirements:
Experience in an agile project management role focusing on data & analytic projects
Bachelor's Degree
4 additional years of related experience beyond the minimum required may be substituted in lieu of a
Advanced knowledge of project management methodology and/or advanced knowledge of multiple technical software delivery life cycles
SAFe Agile experience is strongly preferred
Experience with Rally (Jira) and Excel
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Sr. Risk Analyst
REMOTE!!
We are seeking a Senior Risk Analyst for a client in San Antonio.
This position will be WFH for the duration of the assignment.
Required Experience:
Risk identification
Control evidence assessment
Operational Risk
Compliance/Regulatory
Job Description:
Provides risk management support for a line of business or staff agency in key risk identification, measurement and aggregation, and the understanding and management of risk through appropriate practices and processes. Assesses and mitigates enterprise and business exposures through the identification of key and emerging risks and evaluates alignment with risk strategy and appetite. Monitors the risk and control environment to ensure that exposures are kept at acceptable levels and may consult on risk mitigation plans.
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Marketing
Trending Jobs in Marketing
Finance & Accounting
Millennium understands the cost of training new employees and devoted to finding the right Employees for the positions available. Our Applicants are on the cutting edge in the financial industry in this ever changing environment. Our Applicants and Contract Employees bring professional skills and knowledge to the table to ensure smooth transitions and competent knowledge in troubleshooting problems that may arise.
Millennium Group is committed to assisting your company in filling your employee needs.
Trending Jobs in Finance & Accounting
Senior Contract Advisor
Job Duties:
- Provides sourcing guidance, integrated solutions, and support to assigned customers for highly complex contracts.
- Advises on viable and efficient sourcing and procurement processes.
- Negotiates complex contracts and ensures optimal agreements with mitigated risk.
- Guides and facilitates teams in the development and implementation of key contract initiatives. Independently performs complex work assignments and problem resolution.
- Applies advanced procurement knowledge of the business, its products, and processes.
- Provides insight to management on sourcing issues and solutions.
- Serves as a resource to team members on escalated issues of an unusual nature.
- Mentors and enhances procurement staff knowledge.
- Identifies sourcing opportunities and potential solutions.
- Synthesizes analyses, identifies root causes, and develops and recommends key work products focused on creating an optimal balance between best value, total cost of ownership, and cost savings.
- Provides customer consultation, evaluates customer requirements and advises in the development of contract specifications.
- Conducts all phases in the development of complex contracts and strategic major acquisitions to include drafting statement of work, creating request for proposals, contract evaluations and negotiations.
- Provides specialized contract solutions which mitigate risk and align with business objectives and strategies.
- Utilizes strong leadership and collaborative skills in interacting with customers, service providers, and team members.
- Manages complex interactions involving service providers, customers, and the overall needs of the enterprise.
Minimum Education:
- Bachelor's degree or equivalent work experience
- 6+ years procurement experience in drafting and negotiating highly complex contracts
- Strong analytical, presentation, negotiation, project management and leadership skills
- Advanced knowledge of data analysis tools and industry data sources
- Advanced knowledge of Microsoft Office Tools and applicable business software.
Mortgage & Banking
- Administrative Support
- Closers
- Document Specialist
- Funders
- Originators
- Processors
- Underwriters
Trending Jobs in Mortgage & Banking
Dispute Analyst Jr.
| We are seeking Dispute Analysts for San Antonio, TX and Tampa, Florida. Job Duties: • Resolves complex member disputes related to ATM Domestic, ATM International, PINpoint of Sale, and Debit Card Signature disputes to ensure Regulatory compliance. • Handles all aspects of the Signature First Chargeback. • May handle Presentments, Arbitration Chargeback, Pre-Compliance, Compliance, Pre-Arbitration, Arbitration and Good Faith. • Maintains abreast of current Electronic Funds Transfer Act (Regulation E) and Bank Card Association Rules. • Investigates complex dispute claims in accordance with rules and regulations with a high degree of accuracy and within prescribed time limits. • Processes Provisional and/or Permanent Credit to member's account. • Provides and engages in customer service activities to determine member needs and provide appropriate resolution. • Communicates the results of dispute inquiry to a member in a professional manner. • Maintains comprehensive understanding of complex card industry rules and federal regulations, analyzes and recommends proper reason codes on all chargebacks and ensures accurate documentation is obtained to minimize the FSB exposure to loss. • Demonstrates analytical problem-solving skills by accurately identifying the issue and determining the best solution utilizing specific Client rules and Federal Regulations to recover funds on the member's behalf. • Performs all support tasks to ensure regulatory and Client Association rules are met. • Seeks guidance from senior team members to resolve issues and to identify appropriate issues for escalation. |
The Dispute Analyst protects the financial interests of USAA and our members by researching, analyzing, and processing disputes and escalated inquiries to recover funds for the member in accordance with all Regulatory Requirements and Association rules. |
Call Center Rep. Unlicensed Sr.
REMOTE!
We are seeking Call Center Representatives for a financial services client. Position will be WFH.
Job Duties:
- Receives inbound calls from members to provide identity and verification documents
- Call volumes will vary, average call volume 35-45 per day.
- Daily shifts are eight to ten hours each.
Requirements:
1 year experience in a banking call center environment
Basic understanding of banking environment
Basic AML/CIP knowledge is highly preferred
Knowledge of Windows operating environment
Knowledge of MS Office software
Written and oral expression - the ability to communicate information in a way that is easily understood
Reading and oral comprehension - the ability to understand information in writing and spoken words
Active listening - listening to fully understand and clarifying when necessary
Critical thinking - using logic and reasoning to evaluate alternatives
Judgment and decision making - evaluating courses of action and choosing the most appropriate
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Compliance Advisor II
We are seeking a Compliance Advisor for a client in San Antonio, Tx.
This position will be WFH for the duration of the assignment.
Job Duties:
• Assists with reviews of laws and regulations for business impact.
• Conducts accurate risk assessments, develops recommendations and coordinates with appropriate counsel.
• Utilizes strong leadership skills in interacting with counsel, customers or team members.
• Builds processes and relationships that facilitate productive teamwork.
• Provides compliance input on business action plans, projects or operational requests.
• Gathers information, analyzes data trends, identifies root cause(s), and provides information to the business or project teams.
• Serves as the subject matter expert to ensure documents, projects, processes or product initiatives comply with regulatory and legal requirements and enterprise policy.
• Provides industry knowledge and/or skills expertise for work assignments.
• Identifies outstanding compliance issues and oversees proper implementation of business requirements.
• Demonstrates knowledge of how own area links to other key areas of the company and identifies new ways of doing business.
• Monitors and assures compliance with regulatory requirements reporting and maintains relationships with regulatory agencies as directed.
• Contributes to response to regulatory requirements and requests.
• Conducts compliance assessments through self-assessment program and examinations.
Minimum Experience:
2 or more or more years relevant work experience.
Intermediate knowledge of relevant regulatory data sources.
Intermediate knowledge of data analysis tools and techniques.
Intermediate knowledge of relevant industry regulations.
Intermediate knowledge of regulatory compliance. Advanced knowledge of Microsoft Office tools to include Word, Excel and PowerPoint.
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Unlicensed Investment Reps
We are seeking Unlicensed Investment Reps for a client in San Antonio, Texas!
Representatives provide guidance, make portfolio recommendations, and provide an array of solutions to build and nurture relationships.
Objective:
- Deliver best-in-class guidance and service to members/clients
- Ability to retain and nurture relationships
- Educate potential and existing members/clients about investment products and services
- Maintain current knowledge of Victory products, policies and services while keeping abreast of financial markets and regulations
- Deliver on performance goals by uncovering additional client needs and deepening existing relationships
- Serving more members, acquiring new members and meeting more member needs
- Demonstrated passion and interest in financial markets
- Excellent customer service skills with the ability to actively listen to members/clients
- Ability to multi-task in a dynamic environment
- Requires basic knowledge of the organization, products and services
- Excellent verbal and written communication skills
- Proven ability to meet and exceed productivity and performance goals
- Ability to adapt and seek solutions for members/clients in a fast-paced environment
- Focus on member/client satisfaction
- Previous investment or brokerage experience is a plus
- 1+ years of financial industry experience
- Relevant Financial Designation
Hours of operation:
- 7:30 am – 8:00 pm Monday – Friday
- 8 am – 5 pm Saturdays
- Scheduled lunch 35 minutes and & two 20-minute paid breaks
Case Management Investigator with Banking
REMOTE!
We are seeking Case Management Investigators with Banking for a client in San Antonio, Texas.
This request will be full time WFH for the duration of the assignment.
Job Description:
Will conduct noncomplex fraud investigations from referral through and including creating SARs
Proficiently uses a variety of fraud management tools and systems to identify and investigate suspicious financial and non-financial activity on a wide range of products and services.
Effectively initiates contact with members to review suspicious activity; and if necessary, take appropriate actions to mitigate the risk and protect the member's assets.
Possesses multi product, system, and/or process knowledge and effectively uses it to prevent, detect and mitigate fraudulent activity across multiple products and services.
Effectively utilizes appropriate tools and procedures to report confirmed fraud and associated trends.
Applies foundational knowledge of the business, its products, and processes and provides improvement opportunities and recommended solutions to improve the effectiveness or efficiency of fraud prevention and detection.
Minimum Experience:
Fraud/Banking Experience (Not AML). 2 years +
Experience interviewing, writing/documenting a case report supporting investigative findings. 2 years +
Case management experience. 1 year+
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Dispute Analyst Jr.
For immediate consideration, email resume to: RECRUITING@MILLGROUPUSA.COM
The Dispute Analyst protects the financial interests of our members by researching, analyzing, and processing disputes and escalated inquiries to recover funds for the member in accordance with all Regulatory Requirements and Association rules.
Requirements:
1 year of Debit/Credit card dispute experience
1 year of Back-office dispute/Fraud investigation experience
1 year of customer contact experience
Must be able to navigate multiple screens
Preferred:
Knowledge of Reg E and/or Z
ACH experience
Job Duties:
• Resolves complex member disputes related to ATM Domestic, ATM International, PINpoint of Sale, and Debit Card Signature disputes to ensure Regulatory compliance.
• Handles all aspects of the Signature First Chargeback.
• May handle Presentments, Arbitration Chargeback, Pre-Compliance, Compliance, Pre-Arbitration, Arbitration and Good Faith.
• Maintains abreast of current Electronic Funds Transfer Act (Regulation E) and Bank Card Association Rules.
• Investigates complex dispute claims in accordance with rules and regulations with a high degree of accuracy and within prescribed time limits.
• Processes Provisional and/or Permanent Credit to member's account.
• Provides and engages in customer service activities to determine member needs and provide appropriate resolution.
• Communicates the results of dispute inquiry to a member in a professional manner.
Licensed Investment Rep
Representatives provide guidance, make portfolio recommendations, and provide an array of solutions to build and nurture relationships.
Objective:
- Deliver best-in-class guidance and service to members/clients
- Ability to retain and nurture relationships
- Educate potential and existing members/clients about investment products and services
- Maintain current knowledge of products, policies and services while keeping abreast of financial markets and regulations
- Deliver on performance goals by uncovering additional client needs and deepening existing relationships
- Serving more members, acquiring new members and meeting more member needs
- Series 6 or 7 and 63
- Demonstrated passion and interest in financial markets
- Excellent customer service skills with the ability to actively listen to members/clients
- Ability to multi-task in a dynamic environment
- Requires basic knowledge of the organization, products and services
- Excellent verbal and written communication skills
- Proven ability to meet and exceed productivity and performance goals
- Ability to adapt and seek solutions for members/clients in a fast-paced environment
- Focus on member/client satisfaction
- Call center experience is preferred but not required for licensed agents
- Previous investment or brokerage experience is a plus
- 1+ years of financial industry experience
- Relevant Financial Designation
Hours of operation:
- 7:30 am – 8:00 pm Monday – Friday
- 8 am – 5 pm Saturdays
- Scheduled lunch 35 minutes and & two 20-minute paid breaks
Admin & Clerical
Trending Jobs in Admin & Clerical
Human Resources
Trending Jobs in Human Resources
Creative & Design
Trending Jobs in Creative & Design
Data Analytics
The Millennium Group focuses on helping organizations find individuals that can help them to unpack in-depth data analytics in order to make more informed business decisions and by researchers to verify or disprove scientific models, theories and hypotheses in the areas of organizational and technical dimensions, organizational culture, infrastructure, data and processes.
Our experienced Sr. Executives provide organizations with expert insight, strategic vision and execution management, enabling your company and staff the ability to achieve profitable growth. Organizations are faced with continually increased expectations for greater levels of performance delivered with tighter budgets, greater responsiveness and more transparency. We help by responding to these challenges through implementation of efficient infrastructure initiatives, production processes and technology in order to build, support and sustain high performance.
Trending Jobs in Data Analytics
Military Transition
Our recruiters provide military officers with an array of services, from resume building, military skills assessment, to finding that perfect civilian job. If you need help with any or all of the above, please to not hesitate to contact us at HelpingOurHeroes@millgroupusa.com. We cannot thank you enough for your service! We are standing by to help make your job search a pleasant experience.
