Life/Health Representatives

We are seeking Life/Health (Medicare) Representatives for the North Phoenix/Deer Valley location!

100% Onsite
 
Job Description:
Receives and fulfills member service requests for all life /health policy changes through various contact channels. Asks questions to discover key information and life events to understand the need, and documents relevant information. Recognizes verbal cues and potential opportunities to meet the customer’s need through a product or service. Encourages customer to take action to address needs and opportunities.
 
Work Schedule
Availability to work an 8hr shift anytime during our operating hours Monday - Friday, 7:30am-6:00pm CDT

Requirements:
High School Diploma or General Equivalency Diploma
1+ years of customer contact experience in a call center environment
1+ years of experience with Life/Health (Medicare)
Experience multi-tasking within a Windows operating system environment required.
Microsoft Office
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Administrative Assistant

We are seeking an Administrative Assistant / Office Manager for a client in San Antonio, Texas! 
 
Responsibilities: 
Overseeing orders of supplies
Working on spreadsheets
Reporting into Excel
Managing the day to day needs of employers
 
Minimum Education:
High School Diploma or General Equivalency Diploma Required.
 
Requirements:
1 year of office management experience 
Good at multi-tasking
MS Office proficiency

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Admin Assistant

We are seeking an Administrative Assistant for a client in Deer Valley.


Requirements:

Administrative experience
Good written / verbal communication skills
Highly organized
Self-starter, problem solving
Good attendance/ready to work! 
MS Office proficiency

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Admin Assistant Jr

We are seeking an Administrative Assistant for a Law office in Tampa.
 
Job Duties:
Word processing, filing, faxing, answering phones, receiving and directing visitors, scheduling, coordinating meetings and conferences, obtaining supplies and sorting/distributing mail.
 
Requirements:
Strong communication and organizational skills
Detail oriented
MS Office proficiency
Onit or NetDocuments experience
Critical thinking skills
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Recruiter

Recruiter – San Antonio                
 
Job Duties:
Speaking with candidates via phone and in person
Resume reviews
Partnering with the business on hires,
Event management,
Engagement with colleges and universities
 
Requirements:
High volume recruiting experience
Ability to multi-task
Positive attitude
Works with strong sense of urgency
Workday
Yello
Handshake


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Executive Recruiter

We are seeking Executive Recruiters for a client in San Antonio.

100% remote – WFH!!
 
Daily Duties: 
Complete recruitment cycle including posting jobs and searching the Internet and relevant databases.
Screen, interview and register prospective professional candidates. 
Submit and review candidates with the hiring manager. 
Assist in negotiating salaries and satisfying customers’ needs.


Requirements:
3+ years of Executive recruitment experience
Advanced negotiating techniques
Experience developing search and recruiting strategies
Experience working with and advising hiring managers
Experience working with multiple requests simultaneously
Workday experience is highly preferred



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UX Designer

UX Designer- Remote!
 
We are seeking a talented UX Designer to work remotely supporting the Life Company Design team. In this role, you will help reimagine and enhance digital experiences for Life Insurance policyholders and their beneficiaries. As a User Experience Designer, you'll collaborate with cross-functional teams, applying expertise in human-centered design, discovery, ideation, prototyping (in Figma), and user research. You'll present designs to stakeholders, crafting and delivering solutions that align with member needs and strategic objectives.
 
JOB DUTIES:
Building prototypes in Figma (for web and mobile)
Work remotely in a team environment with designers and producers to improve user experiences using a human-centered design approach (including web and mobile).
Collaborate with team and internal clients to determine design requirements, member needs, and business goals for your experience.
Conduct unmoderated user research using prototypes designed in Figma, defining goals, success measures, and synthesis to report insights and recommendations to design and business teams.
Present designs you’ve created to your team and internal clients, articulating a sound design rationale, influencing coworkers, stakeholders, and leaders to move forward using your designs.
Interpret strategic direction into coherent and effective design solutions.
 
 
REQUIRED:

• 4+ years - Relevant, on-the-job experience in a Product Design, UX Design, or Service Design role designing user interfaces for digital products within complex design systems for web and/or native applications.
• 4+ years - Working experience designing and supporting digital products in a team environment using human-centered design principles, methods, and problem-solving strategies.
• 2+ years - Facilitation, collaboration, and consensus-building skills, with experience presenting to cross-functional teams.
• Demonstrated working understanding of platform-based design and best practices in website navigation, browsers, mobile patterns, information architecture, and usability.
• Demonstrates a strategic mindset by decomposing complex problems into a clear and achievable work stream requiring limited support and direction for decision making.
• Experience designing research plans, conducting user research and usability tests, and deriving actionable insights from research.
• Experience turning research insights into specific design concepts while collaborating with development and business partners.
• Strong written and verbal communication skills, interpersonal skills, time management skills, and attention to detail.
• Highly organized, with the ability to work on multiple projects/tasks while producing high quality output.
• Tools: Figma and Microsoft Office Suite (Outlook, Word, PowerPoint)
• A portfolio that demonstrates working experience designing and supporting digital products in a team environment using human-centered design principles, methods, and problem-solving strategies. Link or PDF

• Experience working in a heavily regulated, compliance-driven environment.
• Comfort with making sense of complex systems, navigating ambiguity to produce workable solutions, and designing highly constrained design solutions for limited platforms.
• Experience working with research/testing tools such as UserZoom, collaboration tools such as FigJam, Mural, Miro, Rally, Jira, Slack, and Zoom, and presentation tools such as Keynote and PowerPoint.
• Experience building compelling narratives and presenting to cross-functional teams and Senior leaders.
• Portfolio that demonstrates experience creating digital product and service experiences that incorporate leading best practices across the user, business, and technical intersection of needs.
• Expertise with advanced methodologies and scalable approaches in Design Research, Service Design, UX Strategy, and Human Centered Design/Design Thinking.
• Experience with strategic thinking and planning and in identifying and maintaining focus on key success factors for the organization.
• Military experience a plus

• Human-Centered Design Thinking & Process
• User flows, journey maps, process maps, and/or service blueprints
• Research and translating research insights to improve experiences
• Impact of design work

Copy Editor - Remote

Copy Editor

Job Description:
Edit digital content created by our user experience writers. This would include content created for website, mobile app, videos, emails, text messages and push notifications. The editor will need to independently leverage SEO best practices, accessibility guidelines, Associated Press and corporate brand and style guidelines to the content turned in by the user experience writers. The editor must also be able to handle working in a very fast paced environment. They will assign out writer and editor projects daily as well as complete editing projects within a span of 1 to 3 days based on complexity.
 
Required:       
4+ years copy editing skills (70% editing /30% writing work logs) – includes being very familiar with using content design language systems, SEO, AP style and company style guides
Experience with managing writer assignments and editing queue
Experience providing constructive, effective writer feedback
Figma, SEM Rush and MSWord
All candidates must submit a portfolio for review. 
 
Preferred:
UX writing experience 
UX writing (not UX design or UX research) certification
Intermediate use of design systems/content management systems
Intermediate knowledge in Figma
Financial/insurance services
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UX Writer / Content Designer

We are seeking  UX Writers / Content Designers for a client in San Antonio.

WFH – 100% remote!

Overview:
This role independently leverages human-centered design, user testing, content design principles, omnichannel content strategy, SEO best practices, accessibility guidelines and brand and style guidelines to create content and execute holistic digital content experiences to help solve member problems and achieve business goals.

Duties:
The core duty of this job is to do user experience writing for .com, the mobile app, email, text messages and push notifications. The writer must be able to read and analyze the business requirements provided to create the necessary content. They must be able to do strategic thinking, collaborate with subject matter experts and handle working in a very fast-paced environment. Writers are expected to finish projects within a span of 1 to 7 days based on complexity.
 
Requirements:
4 years’ user experience writing or content design
Very familiar with SEO, AP writing experience /style, using style guides (4 years minimum)
Experienced in working with subject matter experts and design teams to create user experiences
UX Writing Certification 
Experience with Figma
SEM Rush
Must have portfolio

 

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